Reviews
Trevor was able to change my appointment for earlier in
Trevor was able to change my appointment for earlier in the day and his customer service is excellent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Excellent service and very kind.
Excellent service and very kind. Thanks. Excellent service and very kind. Thanks for your help. I will back, for sure. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Everything was done good.
Everything was done good. Follow up was good. Explanation was good. No complaints. And I will fill in the blanks because I have to say 15 words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Christina Klosset provided exceptional service.
Christina Klosset provided exceptional service. She helped me immediately, walked me through the specific issues with my truck, and made the entire process fast and stress-free. The repair was completed in just a couple of hours and at the exact price she originally quoted—no surprises. I couldn’t ask for a better experience. Highly recommend her!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
They are very accommodating and professional.
They are very accommodating and professional. Lounge area is cozy and people are friendly. Will definitely go back there again for future car services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Impossible to reach a human.
Impossible to reach a human. Failure to return voicemails and texts. This is not exclusive to Christina. She performed once I showed up in person. Others in service failed to respond as well. Additionally I was given incorrect info from svc mgr on refund I was expecting. I purchased my act at Essential Ford because Sunrise didn't have it but chose sunrise for service based on past experience with a prior car. My bad. Have has gone downhill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We value and appreciate your business, Dave. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.
Service and information provided was exceptional.
Service and information provided was exceptional. Tbe wait time was appropriate and experience was solid. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
Did job in good time everything is working I’ve been very
Did job in good time everything is working I’ve been very satisfied with Sunrise Ford service center
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Christina was very professional and made the process of
Christina was very professional and made the process of check in easy. Answers questions in lay man terms.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Great service, like the videos and what needs to be done,
Great service, like the videos and what needs to be done, The commication on service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair