Reviews
Mr. Alexander Marerro,is a great sales representative....
Mr. Alexander Marerro,is a great sales representative. His quality of work,costomer service and friendliness made our decision much easyer. I will highly recommend him to my family and friends. My overall experience at Courtesy kia dealer was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your experience with us! We love to hear from our customers and it's great to know that Alexander could go above and beyond for you during your visit. We wish you all the best with your new vehicle and invite you to join us on Facebook and Twitter. Regards, Tommy Whelan – Courtesy Kia of Brandon twhelan@courtesycars.com
Dave was professional and answered my questions on the...
Dave was professional and answered my questions on the phone, prior to my visit (not something many dealerships or staff at dealerships will do). Once there, it was almost sheer luck that the perfect vehicle was sitting on the lot, as it had just arrived. Dave was extremely knowledgeable about the features of the Sorento and explained many of its features on our test drive. There was a minor delay in the lease process only because of prior misinformation from a dealer in Minnesota I had previously leased from, but Dave explained things clearly and helped work out a great deal. I highly recommend both him and Courtesy Kia to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words. We always love to hear from our customers, and we truly appreciate your great feedback about Dave. He'll certainly be glad to hear such great compliments, and we're thrilled that you had a great experience with us. Please let us know if there is anything else we can assist you with! Also, please be sure to find us on Facebook and Twitter for our latest online offers and more. Regards, Tommy Whelan – Courtesy Kia of Brandon twhelan@courtesycars.com
I wish to commend David Dabney and Tommy Whelan, for...
I wish to commend David Dabney and Tommy Whelan, for making this particular buying experience unique in it's own right. This is the third-brand new Kia, that my wife and I have purchased from Courtesy Kia. These two gentlemen, truly are consumate professionals, an asset to your organization! Please give them the proper recognition they both deserve. It was a pleasure doing business with this dynamic duo! Thanks Again Regards, Joe Medina
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe, thank you so much for your kind words. I really appreciate your feedback, and will certainly pass along the compliment to David as well. It's wonderful to hear that you and your wife had such an excellent experience at Courtesy Kia of Brandon. We would like to thank you for your valued business and would love you work with you when it's time for Kia #4! Don't forget to follow us on Facebook and Twitter for our exclusive online coupons. Regards, Tommy Whelan – Courtesy Kia of Brandon twhelan@courtesycars.com
This is our second vehicle from Courtesy Kia
We had purchased a Kia Soul from Nathan a few months ago and now we were looking to trade in our van for a new Sedona. Nathan worked so hard for us to get us everything we asked for with our vehicle and we could not be happier with our second purchase from him. In a few months we will be back with our Nephew looking to purchase another Kia. Nathan seems to be our car guy whenever we need a new car now. Thank You!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We at Courtesy Kia want to thank you for taking the time to write a review about your experience at our dealership. As you have stated "Nathan is our car guy" ,enough said. We look forward to meeting your nephew when he is ready. Tommy Whelan Internet Sales Director Courtesy Kia of Brandon
I had a great buying experience. They worked with me...
I had a great buying experience. They worked with me until they could find a deal that was reasonable and fit my budget. They also work with people with poor credit rating. You can get a new car. I reccomend Courtesy Kia of Brandon Vanessa Addison
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vanessa, thank you so much for letting us know how we're doing. Customer service is a #1 priority among our staff, so it's great to hear that we could provide you with the top notch service you deserve. On behalf of our entire team, thank you again for your purchase and we wish you the best on your new vehicle! Also, be sure to find us on Facebook and Twitter for our latest service specials and more online offers. Regards, Tommy Whelan – Courtesy Kia of Brandon twhelan@courtesycars.com
Courteous, informative and willing to negotiate!
I emailed from this site to inquire about a used vehicle advertised. Within hours the dealer had emailed me to address my inquiry and called me. Tim, the salesman, was very informative, and I asked him to keep me in mind if the price of the car came down. It did, so he called me, and while I didn't end up purchasing this vehicle, I'd certainly visit Courtesy Kia in Brandon again with the hope of doing business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We at Courtesy Kia of Brandon want to thank you for your review.Everyone here has only one goal in mind and that is customer satisfaction . Again thanks for taking the time to let our store and your sales consultant Tim know that we are meeting that goal. Hope we have the opportunity to help in the future. Tommy Whelan Internet Sales Director Courtesy Kia of Brandon
2013 kia Sorento
I was looking for a new Sorento and used cars.com to find the best deal and to locate the one with the options I wanted. I was able to build the suv I wanted and sent it to a few dealers and Courtesy Kia responded right away. I was happy to find out they had the one I wanted on the lot. So the wifey just gets home in time and we head to Courtesy Kia to see the suv. Well when we get there a very nice salesman greats us and takes us to see it. As soon as we see it we notice it's different color than it looked online. So we decided on another color that we liked better. So now we know what we want but they don't have one on the lot. They searched for one and found one. They had it the next day and called us to come check it out. Bingo... We bought it on the spot. I have to say this dealer goes out of there way to make sure your happy. I will send all my family and friends to Courtesy Kia to buy a Kia.... My family now has 4 kia's...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We at Courtesy Kia of Brandon want to thank you choosing to do business with us. As we have read your review I am pleased that our sales staff was able to get the exact Sorento you were looking for and deliver it to you in a timely manor. I want to thank you for taking the time to give a great review to Courtesy Kia of Brandon. Tommy Whelan Internet Sales Director Courtesy Kia of Brandon
Fabulous experience with Rafael Escalante and the entire...
Fabulous experience with Rafael Escalante and the entire staff at Courtesy Kia of Brandon. They have a new life-long customer in our family. We were treated with respect and consideration every step of the way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dianne, thank you for taking the time to leave us with this great feedback. Rafael is a great member of our team and he's sure to be very flattered when he hears all of your great remarks about him! Please let us know if there is anything else we can do for you, and don't forget to find us on Facebook and Twitter to get access to the latest online service specials and more. Regards, Tommy Whelan – Courtesy Kia of Brandon twhelan@courtesycars.com
Super sweet salesperson. Very easy to deal with and very...
Super sweet salesperson. Very easy to deal with and very pleasant and professional. I would recommend Star and the dealership to anyone. I enjoyed the entire experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chuck, thanks so much about your kind words about Star! She's a great member of the team so it means a lot to us that you would take the time to recognize her great customer service. It's also wonderful to hear that your visit at Courtesy Kia of Brandon could be so top-notch. We hope you'll consider us when it comes time for your next automotive need, and invite you to join us on Facebook and Twitter. Regards, Tommy Whelan – Courtesy Kia of Brandon twhelan@courtesycars.com
I contacted the Kia dealership one week before purchasing...
I contacted the Kia dealership one week before purchasing my pre-owned vehicle. At this time I spoke with John Williams III he was knowledgeable, friendly, and dedicated to securing our business. Over the course of several phone calls and emails we decided that courtesy kia is where our next car should come from. This was no little task considering that we had never been to the lot to view any cars and had not yet met this person who had been so helpful. Once arriving at the dealership John was waiting outside and greeted me by name. Once speaking with him and seeing the first car he had for us we were sold! He maintained his professionalism while being extraordinarily personable. John remembering almost everything we had spoken of over the phone made this so much easier for myself and boyfriend. My five year old son was also thoroughly entertained throughout our 5hrs at the dealership ( which for a child of his age seemed like 5 years ) I could not be more satisfied with our experience. I will and have recommended Courtesy Kia to everyone I know and have directed them to talk straight to the best salesman in my mind John Williams III. Stephanie Jeff and Lil Jack
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephanie, Jeff, and Jack, thank you so much for leaving us with this great review! It's wonderful to know that you had such a pleasant experience with us. We understand that the car buying process is a major investment, so take every stride to ensure that our customers' time is not being wasted. On behalf of the entire team, thank you for your business and we hope to see you again! Also, be sure to find us on Facebook and Twitter to get exclusive online access for our service specials and more. Regards, Tommy Whelan – Courtesy Kia of Brandon twhelan@courtesycars.com
