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Courtesy Kia of Brandon

(1,311 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Courtesy has never failed me over the years!

Courtesy has never failed me over the years!! I have been doing business with them since 2017, and they continue to exceed my expectations. I just bought another car through them and the experience was awesome!! Thanks Jerry!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Austin was amazing!

Austin was amazing!!! Very persistent and made sure every need of mine was taken care of. I couldn’t be any happier with my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

😆

Brandon was great, he was very helpful in get very thing

Brandon was great, he was very helpful in get very thing I needed to service my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding dealership (sales and service).

Outstanding dealership (sales and service). The service performed on my Seltos was truly outstanding. My service rep Nick Edwards was a 5 star rep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Outstanding dealership!

Consumer response

Brandon Kia’s service is outstanding

Brandon was amazing.

Brandon was amazing. He was extremely helpful and attentive and got everything done I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

excellent service and customer care.

excellent service and customer care. I would purchase a vehicle and have it serviced there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thank you to Erich for his help very nice person will be

Thank you to Erich for his help very nice person will be back in December

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Needed to buy a car for my daughter who started in

Needed to buy a car for my daughter who started in college in the area. Had to do the whole process from New York. Armando Andrade did a great job keeping me in the loop. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I wanted to take a moment to express my heartfelt

I wanted to take a moment to express my heartfelt gratitude for the exceptional customer service you provided during my recent visit to the Kia car dealership. Your professionalism, knowledge, and genuine care for my needs truly made the car buying experience a pleasant one. From the moment I walked in, you greeted me with a warm smile and took the time to listen to my preferences and budget constraints. You patiently answered all of my questions and went above and beyond to ensure that I found the perfect car that met all of my requirements. Your attention to detail and willingness to go the extra mile to make sure I was satisfied with my purchase did not go unnoticed. I truly appreciate your dedication and commitment to providing top-notch service to your customers. I am thrilled with my new Kia and I owe it all to you, Eric. Thank you for making the car buying process stress-free and enjoyable. I will definitely be recommending you to all of my friends and family in need of a new vehicle. Thank you again for everything, Eric. Your outstanding service has not gone unnoticed and I am grateful for all that you have done for me. Sincerely, Michael watson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It took 3 hours to do an oil change even with an

It took 3 hours to do an oil change even with an appointment and they were unable to give an estimated time when asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the lengthy oil change, especially considering you had an appointment. This is not the level of service we strive to provide, and we understand how frustrating it must have been not to receive an estimated time when asked. We value your time and would like to speak with you further. Please contact me at your convenience. David Phelps, Service Manager, (813) 850-0547