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Courtesy Kia of Brandon

(1,311 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Who said buying cars at a dealership was difficult, well

Who said buying cars at a dealership was difficult, well at Courtesy it was the exact opposite. It all started with a phone call, Darryl was upfront and honest which inspired me to visit the dealership. Once there I was greeted by everyone I came in contact with, customer care and service were beyond reproach. My salesman Eloy was amazing and sealed the deal. I purchased a KIA K5 GT, No regrets. Courtesy Kia definetely earned a new customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience with Brendan.

Pleasant experience with Brendan. He was courteous, thorough and kind. The buying process was quicker than previous buying experiences and I'm glad We stopped in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brendon Gonzales was great, as were all the people I came

Brendon Gonzales was great, as were all the people I came in contact with. Everyone was courteous, and helpful. It was customer first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly, capable and efficient.

Friendly, capable and efficient. My experience was great and the work was done timely. I will be ack.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Consumer response

Courtesy Kia of Brandon is absolutely amazing.

I schedule my first visit due to a recall notice.

I schedule my first visit due to a recall notice. Mr. Erich was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John Hyde was able to provide expedited reviews and test

John Hyde was able to provide expedited reviews and test drives within a couple days. No issues with pricing and purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff is wonderful, very friendly very polite always

Staff is wonderful, very friendly very polite always has my car ready when they say gives me all the information about it. My car is always cleaner than when I bring it in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When I first walked in I was greeted by Elden Ramos

When I first walked in I was greeted by Elden Ramos Garcia he was so professional and had all my questions answered on the spot. He is the best Sales consultant I’ve ever worked with and so likable. I wanted to order a brand new Telluride EX from the factory and as we were speaking the new car Mgr. Mr Bassam Hamdar rounded the corner heard us talking. They took me in the office went to the Computer and ordered the Telluride with what I wanted in it. Mr Bassam Hamdar even introduced me to the ordering Manager! And he was super as well. Bassam and I talked about fishing and gave me some of his best places to fish . He was just a great guy. When my new telluride came in it was flawless and Elden Ramos took his time with me and went over everything with me and twice sometimes. He has the paitience of a Saint and also recommended the proper Cloth to clean the dash screen so it doesn’t scratch . Everyone at Courtesy Kia was fantastic, I mean it ! Thank you all for your professionalism and kindness. Steve Orlob

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We loved the experience at Kia at Brandon Store, the

We loved the experience at Kia at Brandon Store, the staff that helped us they were amazing, they did everything and more to make our purchase work, Brendon Gonzales did a fantastic job his service is amazing we really recommend this seller and Kia Brandon staff. We’re satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very competent and explained everything in

They were very competent and explained everything in simple terms. They told me how long the service would take and were right on time. They provided a free shuttle service out and back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.