Reviews
The experience of buying a new car was fast and very easy
The experience of buying a new car was fast and very easy Frank also courteous.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Dealership was very clean and everyone was friendly
The Dealership was very clean and everyone was friendly and willing to help if needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was faster than quoted, service manager was very
Service was faster than quoted, service manager was very helpful and the free Lyft is a great idea.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank Fahad and Richard Meyers were great to work with on
Frank Fahad and Richard Meyers were great to work with on purchasing my new Kia Sportage SX Prestige. We negotiated mutually acceptable terms and trade in value timely and I was not stuck on the dealership for a day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Erich, service writer does a great job.
Erich, service writer does a great job. He pays attention to my problems and takes care of them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Holds on to your car too long and communication needs
Holds on to your car too long and communication needs improvement. Not keeping customer informed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I apologize for the inconvenience you've experienced with the length of time your car has been with us and the lack of communication during the process. We understand how important it is to keep our customers informed and to complete service as efficiently as possible. We would be happy to speak with you further about your experience, if you would please reach out to me. Best Wishes, Brendan O’Brien, General Manager, 813-829-1813
they charge me $400 and 13 hours labor to change a stud
they charge me $400 and 13 hours labor to change a stud and lug nut
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Perry, Thank you for sharing your experience. I apologize for any frustration this situation has caused. Please reach out to us so we can address this issue directly and work towards a resolution that reflects our commitment to customer satisfaction. Your feedback is invaluable. Thank you. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
They treated me very nice and the man that help me was so
They treated me very nice and the man that help me was so knowledgeable and I would like to thank him so thank you Erich freeman
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Erich is always amazing to work with.
Erich is always amazing to work with. He is always so friendly and accommodating. Definitely needs an extra acknowledgement from upper management!! -dawn
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Short and to the point they misdiagnose my car back in
Short and to the point they misdiagnose my car back in may and now they telling me something different after I put new battery and new tires on a car they now say got a blown head gasket! Worst day every no accountability for them misdiagnosis my wrong back in may! I had to pay 195 for something they told me was just a cooling flushing is all they say I needed! I will never got back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your review. We're sorry to hear about your experience and the frustration it caused. We appreciate your feedback and would like to speak with you further. Thank you for bringing this to our attention, and we apologize for the inconvenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250