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Courtesy Kia of Brandon

(1,313 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Great job by all.

Great job by all. Bradley kept me informed of the progress of repairs throughout the morning.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This dealership is great and has the best of the best.

This dealership is great and has the best of the best. The customer service to the managers and salesman were outstanding and I am grateful to have bought my first car here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service, they treat people with curiosity

Great customer service, they treat people with curiosity and respect. When my vehicle was ready they called and text.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Erich F.

Erich F. was amazing during my time getting my car serviced. He explained everything my car need it to have fixed. Excellent customer service! I’ll definitely go back!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As a retired service member, I’ve served around the globe

As a retired service member, I’ve served around the globe and put a lot of miles on the vehicles I’ve owned including multiple Kia’s. In turn I’ve worked with a lot of auto dealer's but none have gone so far above and beyond like courtesy Kia Of Brandon. They are a straight forward, honest dealership with a customer focus that was refreshing. My service advisor Angelique in particular went out of her way to help when the 2017 Kia Optima my daughter is driving while away at school in Tampa started to exhibit the dreaded excessive oil consumption that sometimes affects the 2.4L engines. I may have been 400 miles away but she was there every step of the way for us. Even after we got my Kia running great again. Though not her responsibility Angelique stepped up once more when a crack began to develop on the dashboard over the passenger side airbag which was likely caused by Florida’s excessive heat. It was wonderful knowing that someone had my back even in my absence. In this day and age It’s hard to find a place with good, honest, hard-working people that you can trust and that’s exactly what you’ll find at Courtesy Kia Of Brandon. Of course my next vehicle will also be a Kia and I won’t purchase anywhere else John Happy customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was helped into the car that best fits my needs simple

I was helped into the car that best fits my needs simple and easy 1,2,3 with 500 down. Thank you for all of your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone that assisted me during the process made it

Everyone that assisted me during the process made it seemless from beginning to end. During a time of difficulty since my accident Frank made me feel welcome and took care of me. He introduced me to Bassam and Joel who got me in and out before I realized it thank you for the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman was very helpful and not aggressive except

The salesman was very helpful and not aggressive except with the pricing to get me into the car of my dreams.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and knowledgeable sales

Very professional and knowledgeable sales representatives! Everybody was so nice and helpful during our car buying experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is our second Kia purchase from Courtesy Kia .

This is our second Kia purchase from Courtesy Kia . Our salesman, Ben Walker Seamlessly made delivery of our beautiful 2022 Kia Sorento! He was very kind to us and accommodating. We will use him again if need be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.