Reviews
Have taken my telluride in a couple times.
Have taken my telluride in a couple times. They always get the service done quickly and at a good price. They never force needless services.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent care!
Excellent care! Can’t believe there is a minimum word count for a review..needs 2 more!!!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the moment I pulled in I was taken care of .
From the moment I pulled in I was taken care of . The greeting was nice and prompt.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Requested to to waste time, no checkup, no washing, no
Requested to to waste time, no checkup, no washing, no inspection, none of thet. They did not respect that ! Spent 8 hours on oil change and software update. My air tag was showing car parked outside for hours! Totally unacceptable! 8 hours oil change and software update ?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your review with us. We sincerely apologize for the significant inconvenience you experienced during your recent visit for an oil change and software update. Your time is valuable, and it's clear that we did not meet your expectations in terms of efficiency and service. An 8-hour wait for routine maintenance is certainly not acceptable, and we understand your frustration. We deeply regret the inconvenience caused and want to assure you that we take your feedback seriously. We would like to speak with you, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
Thank you for your response. I’m hopeful that your attention will bring customer service to acceptable standards.
I have always received prompt and courteous service from
I have always received prompt and courteous service from this dealership. Love my KIA Stinger!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They acknowledge me by name upon arrival, and continue to
They acknowledge me by name upon arrival, and continue to update me while I’m waiting.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have been using the service department for the last 9
I have been using the service department for the last 9 years with no issues. First with our soul now with our seltos
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I truly enjoyed my time spent buying my Kia.
I truly enjoyed my time spent buying my Kia. Brendon was INCREDIBLE & was so skilled with info as well as the ability to keep me calm. He never once made me feel like I wasn’t able to get the perfect car for me. He got me exactly what I came in for & did it completely stress free for me. That’s BIG because making such a big decision usually would make me have a breakdown but not this time. It couldn’t have gone any better!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was clean and spacious.
It was clean and spacious. It was a seamless process and I was helped right away
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I did not give 5 stars because my car was not vacuumed
I did not give 5 stars because my car was not vacuumed only front floor was vacuumed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair