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Courtesy Kia of Brandon

(1,312 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,312 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Good and timely service.

Good and timely service. The service was done very well and correct this time and it did not take a long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very nice dealership.

Very nice dealership. Service is very good. No complaints.. everything is made sure that u are seen about..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

All good reviews no complaints at all . Good job Well be seeing you soon in the future for regular maintance and oil changes again on the new car . Tim S

My entire experience from date of purchase through my

My entire experience from date of purchase through my experience with the first service was truly a pleasure. Lovey people to do business. Love my Telluride !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eric freeman help me with my car.

Eric freeman help me with my car.he told me my car need a update

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Tori was my Service Advisor and she did a great job

Tori was my Service Advisor and she did a great job getting me in and out. Gas a Service Bundle package tire rotation, alignment, oil change. Great job to allin Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department does not communicate with customers

Service department does not communicate with customers efficiently & the service manager doesn’t answer his phone or return calls. The dealership leads with sales instead of providing customer service and finding a reasonable solution.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving your review. We sincerely apologize for the challenges you've faced with our service department and the lack of efficient communication. We understand the importance of clear communication and responsive service, and we apologize for falling short in these areas. We would like to speak with you, if you would please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

I continue to have great experiences from Courtesy Kia in

I continue to have great experiences from Courtesy Kia in Brandon. The service is great and the service representatives are very easy to work with. I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

KIA Courtesy is amazing on how they treat there customer.

KIA Courtesy is amazing on how they treat there customer. They have a nice waiting area and they keep you posted on the services of your vehicle. The service staff very professional and friendly , this is why I remained a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have taken my telluride in a couple times.

Have taken my telluride in a couple times. They always get the service done quickly and at a good price. They never force needless services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was done as expected, car was fixed and returned

Service was done as expected, car was fixed and returned in good shape. Appointment times are very accommodating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.