Reviews
Nick was very professional and patient while dealing with
Nick was very professional and patient while dealing with me and throughly explained the services I needed to keep my vehicle in good condition.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Service took way too long - I had an appointment.
Service took way too long - I had an appointment. Will go elsewhere for any future service needs
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rich, Thanks for leaving your review. We sincerely apologize for the extended wait time you experienced during your recent service visit, especially considering you had an appointment. Your time is important to us, and we regret any inconvenience caused by the delay. We would like to speak with you further about your visit, if you would please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
This dealership has the very best service department,
This dealership has the very best service department, every staff member is extremely helpful and professional. I have not experienced this level of premier service at any other vehicle service department. Please keep up the outstanding customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I found courtesy Kia to be very helpful and responsive to
I found courtesy Kia to be very helpful and responsive to my concerns and requests.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rey (Ray) Hernandez was extremely helpful in getting me a
Rey (Ray) Hernandez was extremely helpful in getting me a new car. Very easy experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ashely provided a good support and follow up to ensure I
Ashely provided a good support and follow up to ensure I got message about vehicle be ready to be picked up. I addition asked me if I have a way to go home...I really appreciate the effort to ensure that I can reach my place.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They try to get things done in an orderly fashion.
They try to get things done in an orderly fashion. But they are so overbooked, it's very hard. Don't really any complaints about the empoyees. They try hard.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
John and Michael were amazing to work with.
John and Michael were amazing to work with. The online service was simple and convenient. And Michael’s delivery of the car was on time and his explanation of the car and it’s features was very thorough. It was a pleasure working with both of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professionalism and courtesy.
Professionalism and courtesy. Great waiting area. Oil change should not take an hour to be complete.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very helpful salesman Ben and rest of the staff as well.
Very helpful salesman Ben and rest of the staff as well. I would highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
