Courtesy Kia of Brandon

I like that the employees are knowledgeable,with courteous and show respect for customers at all times

Their online coupons makes things affordable for me. The employee's are quick, accurate and friendly.

Would have been a 5 but it took over 5 hours. Brandon the service agent was great.

It’s is a very good place to go two they are very nice and courteous

My car is working beautifully and Eric did a great job with my service.Thanks everyone, especially the mechanic!

I took my car in for oil change and plug in tire, they ripped the oil shield, they scratched my rim and broke the trim, I was there 5 hours for this. I would not do any business with them. I contacted them and they said they would get back with me that was almost 2 weeks ago. I have emailed them pic's but nothing. I do not recommend there service department to anyone.

Service is terrible. I dropped my car off for an oil change and checkup and they said I needed a new battery, which cost $315. The total bill was $690. I had asked for a repair of one item, and that was not repaired at all. I received, in the mail, a USB drive to update my entertainment system. I spent 8 hours, following the instructions explicitly, only to have the error message, that the file was corrupted. I lost the entire entertainment system. I called the number that came with the USB, and they told me to go online and download the update myself. I did, and I got most of it back, but no voice-operated navigation. The Service Dept just threw their hands up, and gave the the same xxxx number to call, that I had called to be told to do it myself. I have a 2021 Kia Telluride with no voice command options, which I paid for. Nobody, at Courtesy Kia or online has any idea how to resolve this issue. I'd steer clear. Oh, this is the only time I went to the service department and have not been bombarded for requests to rate the service visit! hmmm.

i went in for an oil change today & dealt with Brad Clement-i received Professional customer service from Brad from the minute i walked up to his desk (Without an appointment) until i picked up my car. I would definitely recommend this dealership to family & friends. Thank you Brad for your kindness and positive professional attitude.

Don’t do any service here unless you have a whole frikken day to waste!! Dropped off my car at 1pm for a recall that was told it would take 2 hours 15 mins…left and came back after 3 hours…they told me another 30 mins. Sat and waited another hour and a half. So it took 4.5 hrs to do a simple software update that was suppose to take 2 hrs 15 mins. Will not be doing any type of maintenance service here because I have other things to do on a Saturday than wait around for my car all day!!

I would not recommend this Kia dealership to anyone! I felt they were very unprofessional due to their lack of transparency, for example, added products that I was initially told COULD be canceled, but when I tried to cancel the product, I am now being told, this product can NOT be canceled. I felt scammed by their staff, which is unfortunate b/c I was really excited to purchase my new car. Once again, I would not recommend them to anyone!