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Courtesy Kia of Brandon

(1,313 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Ellen Ramos helped me and he was awesome!

Ellen Ramos helped me and he was awesome!! He was extremely detailed and so kind. Everyone was kind and so helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I'm impressed Mr.

I'm impressed Mr. Frank F he was professional kind and very knowledgeable. I'm satisfied and happy with my purchase. I will recommend all my friends

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It's a wonderful place to make real your dream.

It's a wonderful place to make real your dream. They are very professional and they work to help customer. I'm very happy with my experience with them, and they have a very professional worker who's name is Skylar Biswas. She is very nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

HORRIBLE, NOT HELPFUL, TAKES ADVANTAGE OF CUSTOMERS, DOES

HORRIBLE, NOT HELPFUL, TAKES ADVANTAGE OF CUSTOMERS, DOES NOT KEEP PROMISES, UNTRUSTWORTHY, DOES NOT CARE

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Aleshia, We appreciate you sharing your review with us. I regret to hear that you feel this way about your dealership experience. I would like to learn more about what occurred. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Great service from this dealership.

Great service from this dealership. Luke Deshamp at the pull up and drop off was friendly and efficient. So efficient in fact , that he noticed my windshield had a new crack . He promptly showed me and gave a affordable ( free) solution. I’m getting a new windshield for my Kia while at work tomorrow 👍 I say “ Good Deal “ Luke . Sincerely , Loyal Kia customer 6yrs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They don't respect your vehicle, they adjust everything

They don't respect your vehicle, they adjust everything inside, seats, radio, driving mode., A/C.. A patch job for my tire was a 2hr wait time, with an appointment and no customers waiting. I got quoted one price and when I arrived its another price. I refuse to go there for an oil chang. that's a whole new can of worms. If you can go somewhere else, do it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We thank you for taking the time to share your review. Our service team strives to provide exceptional customer service, therefore I do regret to hear that this was not the case for you during your tire repair visit. I would like to speak with you further about all the issues that you had. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Consumer response

If you we're really interested in speaking with me, you would have taken the time to pick up the phone and address these issues the first two times it happened.

I purchase a Sportage HEV /PHEV from Ben Walker.

I purchase a Sportage HEV /PHEV from Ben Walker. He great !!! Very patient and knowledgeable. The best salesman that I’ve had to deal with when purchasing a car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Frank Fhda was a pleasure to work with very humble,

Frank Fhda was a pleasure to work with very humble, honest and professional. Bassam and Marc in Finance also were a big help, this is the place to buy they treat you like family. Appreciate everything and the months of work to make this happen.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service friendly environment fair hope to work

Great service friendly environment fair hope to work together again in the future etc etc

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I enjoy doing business with Mr Frank on my birthday he

I enjoy doing business with Mr Frank on my birthday he helped me to make the right choice and best decision on the car I purchase for my birthday!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.