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Courtesy Kia of Brandon

(1,313 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Frank Fahda was awesome to deal with . He helped me get...

Frank Fahda was awesome to deal with . He helped me get into a new car when other places and people couldn’t . I appreciate all the time and help you gave me . Plan on sending friends and family Frank’s way !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

jgilrios22, we are delighted to see this rating! Have a great day!

We came in to trade our car for a different color and...

We came in to trade our car for a different color and sales rep Jerry Eyas made our experience very comfortable and pleasurable with his professionalism, knowledge and being courteous. I would recommend anyone to come see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

islandman33, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

For a first time buyer Frank made me feel welcomed...

For a first time buyer Frank made me feel welcomed immediately as well as made it easy to find a car I liked within my budget. He had me in and out as fast as he could even with technical difficulties in the office. He gave me his best personal advice for what was better for me in my budget. Top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you jordan.roberts82! We hope to be of service to you again!

I had called to bring my car in because it wouldn't start...

I had called to bring my car in because it wouldn't start . Frank had told me to come in and he would help even though it was busy he still made time for me to fix my battery problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

:-) Wow! Thank you for rating us so many stars!

Amazing customer service hands down! I most definitely...

Amazing customer service hands down! I most definitely will be coming back to see Frank in the future. I was able to get the car I wanted from first sight, and with my desired price range. If it wasn't for Frank Fahda, Jamal Soto and Zack Elfaizi, I wouldn't have the sweet ride I have now, great job guys! I'll for sure recommend my family and friends to this incredible service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello stacey, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

Purchase

Our sales person, Tony Lockett, was very well knowing of all our questions. He took extra time to handle any doubts we had. Except for a problem, (out of his control), he is an exceptional employee of KIA and should be viewed as one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

Frank was great he worked with me and helped me get into...

Frank was great he worked with me and helped me get into my first car. Great experience! I will definitely refer friends and family to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted to see this rating! Have a great day!

I had a wonderful experience thanks to Frank he helped me...

I had a wonderful experience thanks to Frank he helped me get my first car and I’m so happy and grateful to have a such a great experience!! I will definitely refer my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mariainnerarity, thank you for taking the time to leave us this positive review! Have a wonderful day!

10/10 great customer service, Frank was the best salesman...

10/10 great customer service, Frank was the best salesman I could have asked for. Every thing went fast and easy overall an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Noah Noyes, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Very understandable and helpful with the process of...

Very understandable and helpful with the process of buying a brand new car. I highly recommend to come to Courtesy Kia of Brandon if you’re looking for something sweet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.