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Courtesy Kia of Brandon

(1,313 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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My wife and I would like to recognize Jim Darity of...

My wife and I would like to recognize Jim Darity of Courtesy Kia Brandon as a wonderful sales agent to work with. We were interested in trading in our 2019 Kia Soul for another Kia that had more space and air vents in the back seat. Jim Darity, showed us a few new cars, and answered all the questions we asked. He was very professional and courteous, and we made a decision on purchasing the 2021 Kia Sorrento. He took his time to show us how to operate all the electronics on the dashboard, and it was such a pleasure working with him. If y’all are interested in purchasing a new car, ask for Jim Darity. He’s one of the top senior sales agents working for Courtesy Kia of Brandon. He’s also a retired Air Force veteran, and enjoys helping other veterans as well. Thank you Jim for making our car buying experience a wonderful and fun time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

Worked with Jim Darity, very honest and helpful salesman....

Worked with Jim Darity, very honest and helpful salesman. Dealership has great customer service and interaction, facility is very clean and nice. The used car I bought was spotless upon purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for rating us so high! Be safe on the road!

As always, Frank was very kind, outgoing and helpful. He...

As always, Frank was very kind, outgoing and helpful. He was ready to help me out quickly, to the point where he was waiting out front for me. Thank you again for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you jflexaf! We hope to be of service to you again!

On-line buying did not go easy, but Suleman was keeping...

On-line buying did not go easy, but Suleman was keeping me informed of process and very polite. Did not get what I wanted in payment dealership did work with me to get financed. 2nd purchased from dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

:-) Wow! Thank you for rating us so many stars!

Frank was very helpful from start to finish with the...

Frank was very helpful from start to finish with the purchase of my used Kia Sorento. The vehicle I originally found online had already been held for another customer and he quickly found me the same type of vehicle, almost identical for less money. Frank was very friendly through the whole process, he waited with me for finance to be ready for me. He even set up my Bluetooth and moved my window parking stickers over once the sale was complete. I would definitely recommend giving Frank a call if you are in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Hannah, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Best dealer experience in 25 years of new car purchases...

Best dealer experience in 25 years of new car purchases honest ,thorough , did what they said they would. Jim and Antonino were very accommodating. We went to a minimum of 5 Kia dealers and only this one did it right from first phone call straight to our showroom arrival and new car pick up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Everyone was patient and answered all of my questions to...

Everyone was patient and answered all of my questions to my satisfaction. I appreciated the attention to detail provided with the level of customer service. Frank was exceptional in handling the sale!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

Best dealership to work with. Byron and Frank made...

Best dealership to work with. Byron and Frank made miracles happen. Second car bough from my from here and won’t choose another dealership in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

Frank was very professional friendly. He especially made...

Frank was very professional friendly. He especially made my mother-in-law and father-in-law feel very comfortable. They are very pleased with the purchase and we will be purchasing all our key is through courtesy of Brandon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Butchbaker4, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Frank Fahda is the nicest most professional guy I've ever...

Frank Fahda is the nicest most professional guy I've ever dealt with at a dealership. Ask for him if you go to Courtesy Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

:-) Wow! Thank you for rating us so many stars!