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Courtesy Kia of Brandon

(1,313 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Buying a car

Andre was great and awesome in helping pick out the best car for me. It was a long process but made so much easier with the help I receive from Andre. Would definitetly send people to kia Brandon and to Andre

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Courtesy Kia of Brandon, therefore I am pleased to hear that Andres was awesome. Please let us know how we may assist you going forward. Vincent Ferrara, General Manager

Great experience at Courtesy Kia

Bought a used Kia from Courtesy and had a great experience. The sales person, Andres Amaya, was a total professional. Everything was ready when I arrived, the car was gassed up and clean, and I was in and out quickly. The finance process was also stress free. Would definitely do business there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ralph, Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that Andres was professional and the car buying process was quick. Thank you for your business and we look forward to working with you again in the future. Vincent Ferrara, General Manager

Pleasant and Professional

We were treated with such respect, courtesy and professionalism when we walked in. It made my Mom"s first purchase of a new vehicle so easy. She felt the care and attention by the sales consultant, Mr. Andres Amaya. He took his time with us too make sure that we left with all questions answered and with a smile. He is the true meaning of GREAT CUSTOMER SERVICE. Dan Miltz also was very professional and took his time when we had questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am glad you enjoyed your experience at Courtesy Kia of Brandon. It gives me great pride to know that Andres treated you with respect and made your Mom's first purchase of a new vehicle easy. Also that Dan was professional and took his time. Please let us know in the future what we can do to assist you further. Vincent Ferrara, General Manager

Great Experience!!

Wonderful people and great deals! I would highly recommend going to Courtsey Kia of Brandon before buying a car They have a great selection and Armando, Vince, and Dan made us a deal we couldn’t refuse .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with me and the rest of our team here at Courtesy Kia of Brandon. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear our team was wonderful. Please don't hesitate to reach out if you have any questions or need anything else. Vincent Ferrara, General Manager

First time buyer

I’m a first time car buyer and Andres made it as easy as possible for me. The environment was comfortable and friendly. I would 10/10 recommend this dealership and Andres to anyone whether you’re a first time car buyer or you’ve been buying for years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that Andres made the car buying process easy. Thank you for your business and we look forward to working with you again in the future. Vincent Ferrara, General Manager

New car buying

The salesman andres was great and did everything we asked for to expedite sale the only negative was financial person kept pushing their service products that were pre paid even after my wife and myself said no kept on it three more times and then had attitude, this was unacceptable. If this is what you do to every car sale totally negative. If my wife didn’t want to get Kia I would have left without purchasing Kia.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We at Courtesy Kia of Brandon appreciate your positive review of our dealership. I am very pleased to hear that Andres was great however we do apologize for any difficulties you had overall. We appreciate your feedback and thank you for your business! Vincent Ferrara, General Manager

Best Salesman: Andres Amaya

Friendliness and Wisdom of their product and brand is top notch. Our salesman ( Andres Amaya) was so helpful and he made it happen for us to take our car home today. Thank you so much for your effort and helping us through this amazing deal. KIA is the place to be if quality is what you are looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that Andres was helpful. Thank you for your business and we look forward to working with you again in the future. Vincent Ferrara, General Manager

Best place to get a car

This is my second car I have gotten from kia and I will keep going back there to get my cars. They are very polite and very helpful on getting u in a car and out the door

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. We appreciate your business and I am glad that our team is polite and helpful. Please do not hesitate to contact us if we can be of any further automotive assistance. Vincent Ferrara, General Manager

Awesome

Very informative, fast and friendly. Answered all my questions. I didn't feel pressured to buy. I didn't feel confused about the process. I got what I wanted in terms of car and payment. Good atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a positive review of Courtesy Kia of Brandon. Customer service is paramount, so I am happy to hear that our team answered your questions and didn't pressure you. We appreciate your business and if you need anything in the future, please make sure to let us know. Vincent Ferrara, General Manager

Incredible!!

Andres Amaya helped me find the car of my dreams at courtesy Kia of Brandon!! He helped me find a car for around my budget, and the things that I wanted. In doing that, he proved his ability to listen to my wants and needs, as well as providing extraordinary customer service!! I am extremely pleased with my experience here and will recommend Courtesh Alia of a Brandon and ANDRE AMAYA to anyone I know!!!! Thank you so much! -Claudia Delgado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review of Courtesy Kia of Brandon. I am very pleased to hear that Andres was helpful and provided extraordinary customer service. Thank you for your business and we look forward to working with you again in the future. Vincent Ferrara, General Manager