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Courtesy Kia of Brandon

(1,313 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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2 new cars that fitted perfectly in our budget.

My daughter and I went to Courtesy Kia of Brandon and Eldrick Bright the Sales person that helped us to the end of the deal did an outstanding job of taking care of us. We were referred to him from a very close couple who are like family to us. They highly recommended Eldrick Bright because they were very happy with their purchase and how everything fits in their budget. We both bought cars that fit perfectly in our budget. Eldrick Bright treated us with such care and understanding of what we were shopping for. He made sure we received what we really needed. Thanks a million again Eldrick Bright for helping us get into cars that we really love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review of Courtesy Kia of Brandon! I am happy to hear that Eldrick did an outstanding job. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Andrew Dunton, General Manager

No pressure, customer freindly saleman

Rafael our salesman was wonderful. He was a no pressure salesman, very informative; helpful in us meeting our goal of purchasing a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Autumn, Thank you for the great review of Courtesy Kia of Brandon. Your satisfaction is important to us, so we are pleased that Rafael was wonderful and informative. We look forward to working with you again. Andrew Dunton, General Manager

easy to work with.

My husband and I both leased new vehicles. We are so happy with our decision to go to Courtesy KIA! Would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your high praise of Courtesy Kia of Brandon. I am happy to hear that you were happy with your decision. Please let us know how we may assist you in the future. Andrew Dunton, General Manager

great

great dealing brett sterling was great would buy again very concerned making me satisfied very fair with trade helpful in picking out the right car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with me and the rest of our team here at Courtesy Kia of Brandon. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Brett was great to work with. Please don't hesitate to reach out if you have any questions or need anything else. Andrew Dunton, General Manager

ERICH IS AN ALL-*STAR *

I don't think that there are enough characters allowed in this space to tell you how FANTASTIC my car buying experience was with Erich and Brett last week! From the moment I stepped foot into the showroom, I felt welcome, comfortable, and well taken care of. I came in with questions and concerns and as fate would have it, Erich was just the guy I needed to work with that night! Making a genuine and engaging connection with someone can't be forced, and I knew that Erich was sincere, up front, and ever the optimist from the word go. I really felt like he was looking out for me and genuinely listened to what it was I was looking for, we had so many laughs all the way through the entire process. I see why he is the Customer Service Manager and can't thank him enough for all that he did for me! Poor Brett, I gave him a xxxx of a time when I first got into his office, but he was nothing short of awesome as well. He most definitely helped me make the right decisions for the future of my vehicle and im glad to have been able to work with someone so personable and caring. Thank you guys so so so much! Courtesy Kia of Brandon, hats off to you! You all ROCK! Erich, Brett, a million thank yous! I will be sending all of my customers, your way!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your high praise of Courtesy Kia of Brandon. I am happy to hear that Erich and Brett provided a fantastic car buying experience. Please let us know how we may assist you in the future. Andrew Dunton, General Manager

Best ever car buying experience

I really wanted a survey from Kia to tell you what a great sales person Rafael Esalante is

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at Courtesy Kia of Brandon, therefore I am pleased to hear that Rafael was great. Please let us know how we may assist you going forward. Andrew Dunton, General Manager

New Kia Sedona

Great no pressure experience. Quality customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Giselle, Thank you for taking the time to share your experience with me and the rest of our team here at Courtesy Kia of Brandon. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear our team provided quality customer service. Please don't hesitate to reach out if you have any questions or need anything else. Andrew Dunton, General Manager

Forte

Andres was great he was friendly,and courteous. Brett in finance got the job done professionally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gen, Thank you for taking the time to review Courtesy Kia of Brandon. We take pride in exceeding our customers' expectations so I am thrilled to hear that Andres was courteous and Brett was professional. We value your business and look forward to working with you again. Andrew Dunton, General Manager

Receptionist

Rosa was awesome, Brett was very helpful with the financing & overall had an awesome experience. Would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim, Thank you for the excellent review of Courtesy Kia of Brandon! I am happy to hear that Rosa was awesome and Brett was helpful. Thank you for your continued support and loyalty. We look forward to seeing you again for service. Andrew Dunton, General Manager

Helpful and courteous

Great place to buy a car! Everyone so helpful and nice. Recommend this dealer to be checked out. Thank you Frank! Very honest for finding money in my car and leaving it while having car detailed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with me and the rest of our team here at Courtesy Kia of Brandon. Providing outstanding service to all of our customers is our top priority so I am thrilled to hear Frank was honest and helpful. Please don't hesitate to reach out if you have any questions or need anything else. Andrew Dunton, General Manager