Reviews
Great Customer Service
Friendly, knowledgeable, and gave us a fair price for our trade. Worked with us until we were happy with what we got. Would definitely come back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review!
Easy buying expierience
Needed to purchase a larger car for our growing family. Purchased a Pacifica from Genaro. He made the process very easy by doing much of the pricing/negotiating online from home via email. Was very pleased with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Excellent service
The guys were great got me in and out at a reasonable time frame, took car of my battery I had issues with and made room for me on the schedule that day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Fast efficient friendly competent
As always the service provided by Jamie was prompt thorough competent and professional. There were no problems, service provided in a timely fashion with all questions answered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
It was a great experience
It was a very pleasant and easy process. We did not feel pressured at all.this was the second vehicle my husband and I have purchased from fermans.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Just ok
Warranty service, would have been nice not to have had to return the truck for recall parts a second time. Still waiting for bumper repair
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Diagnostic of Used Jeep Cherokee Latitude.
I dropped my car off on Thurs 3/28/19 @ approximately 4:00 pm for my Fri 3/29/19 appt @ 11:30 am. However, when arrived on Fri afternoon to pick up my car, the Service Advisor I was assigned to had no idea it was there. I presume the Service advisor who took my car didn't communicate that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!
Great service
Great service, couldn’t be happier with my purchasing experience. Saleswoman Rachel was great. And the same goes to financing manager Eric. Looking forward to future experience there
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Very Helpful and Honest
I went in to the dealership and i didnt expect the honestly all up front. My salesman was very to the point and not all the run around u normally recieve. He got me just what i wanted and lower payments. Thank u for all ur help
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review!
Recall work
They did all the checks and did as much as they could till the new recall comes out.if they get proper recall I they will let me know
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review!