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Ferman Chrysler Dodge Jeep Ram New Port Richey

(6,238 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (727) 287-4829 (727) 287-4829
Used (727) 288-9765 (727) 288-9765
Service (727) 316-6256 (727) 316-6256

Reviews

(6,238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Dodge Jeep Ram New Port Richey from DealerRater.

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New in town

I'm new in town and have always taken my car to the Chrysler dealership for service. I didn't think that another dealership could be as good as my dealership in TN. But I was wrong, this dealership is every bit as good if not better. So glad I chose Ferman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service

Great service, great deal and a great experience ,...I visited a number of dealerships and by far this was the best would recommend Tarek to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

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Worked hard and listened

I went here to look at a 2018 ecodiesel leftover. Sadly the financing wasnt there on these but Ken my salesman scoured the inventory to find me a 2019 w the hemi that was nearly identical. He took all kinds of time to show me the whole truck and even stayed over 2 hours late to see the deal thru. I have wanted a full size truck for many years and I finally got 1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Excellent Service

Best dealership in the area! I live in Spring Hill and I invest the time and travel to have my Jeep regularly serviced at Ferman NPR. The staff and service can’t be beat. Professional, knowledgeable, highly skilled, fast and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Wonderful experience!

Tina was very helpful, answered all my questions, and spent a good amount of time showing me all the bells and whistles of my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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Wonderful customer service!

Becky, my service rep, was fantastic! I love bringing my vehicle to Ferman for the service. Everyone is so friendly and accommodating. I don't mind the donuts with a cup of coffee either!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great Service

I can always count on reliable great service from all Ferman Dealerships. I will never use anyone else again. Thank you so much for always meeting my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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Ferman Jeep Dodge Ram Experience

Again!! I cannot say enough good things about Steve! He ALWAYS ALWAYS makes my experience so easy and stress free! He takes the time to explain things and always has a backup plan if they dont work as planned!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

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Jason at service is very helpful

They care about helping you. Very understanding. . Jason always did in my case . Find me a loaner truck or something compatible to help me get back to work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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On time

Jason met me on time. I was given the wrong time estimate on completing the recalls, but Jason made it happen. The recalls were completed on time. He even had my truck washed for the confusion. Great job Jason.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

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