Reviews
New in town
I'm new in town and have always taken my car to the Chrysler dealership for service. I didn't think that another dealership could be as good as my dealership in TN. But I was wrong, this dealership is every bit as good if not better. So glad I chose Ferman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great service
Great service, great deal and a great experience ,...I visited a number of dealerships and by far this was the best would recommend Tarek to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Worked hard and listened
I went here to look at a 2018 ecodiesel leftover. Sadly the financing wasnt there on these but Ken my salesman scoured the inventory to find me a 2019 w the hemi that was nearly identical. He took all kinds of time to show me the whole truck and even stayed over 2 hours late to see the deal thru. I have wanted a full size truck for many years and I finally got 1
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Excellent Service
Best dealership in the area! I live in Spring Hill and I invest the time and travel to have my Jeep regularly serviced at Ferman NPR. The staff and service can’t be beat. Professional, knowledgeable, highly skilled, fast and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Wonderful experience!
Tina was very helpful, answered all my questions, and spent a good amount of time showing me all the bells and whistles of my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Wonderful customer service!
Becky, my service rep, was fantastic! I love bringing my vehicle to Ferman for the service. Everyone is so friendly and accommodating. I don't mind the donuts with a cup of coffee either!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Service
I can always count on reliable great service from all Ferman Dealerships. I will never use anyone else again. Thank you so much for always meeting my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Ferman Jeep Dodge Ram Experience
Again!! I cannot say enough good things about Steve! He ALWAYS ALWAYS makes my experience so easy and stress free! He takes the time to explain things and always has a backup plan if they dont work as planned!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Jason at service is very helpful
They care about helping you. Very understanding. . Jason always did in my case . Find me a loaner truck or something compatible to help me get back to work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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On time
Jason met me on time. I was given the wrong time estimate on completing the recalls, but Jason made it happen. The recalls were completed on time. He even had my truck washed for the confusion. Great job Jason.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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