Skip to main content

Principle Volvo Cars San Antonio

(1,836 reviews)
Visit Principle Volvo Cars San Antonio
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 3 awards
2017 state dealer award
2019 consumer dealer award 2017 consumer dealer award
New (877) 853-4498 (877) 853-4498
Used (210) 775-5782 (210) 775-5782
Service (210) 305-4271 (210) 305-4271

Reviews

(1,836 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Volvo Cars San Antonio from DealerRater.

Want to share your experience with this dealership?

Write a review

All went well with automobile sale.

All went well with automobile sale. No complaints at all. You need to change survey to not require so many words in the comments box. People will not fill this out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Kimberly, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The experience was great!

The experience was great! Super easy. Completed the buying process online and picked it up. The car was is perfect condition. The sales person, Jessie, was very friendly and responsive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Holly, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I took my girlfriend in just to test drive a certified

I took my girlfriend in just to test drive a certified Volvo. The salesman, Eric, introduced himself and invited us inside. The first thing I noticed was a friendly smile from the receptionist. Eric found use a nice vehicle to test drive since the one I saw was sold. My girlfriend fell in love with it. The dealership was able to get her into that car at $160 a month cheaper than what she was paying! I have bought a lot of new vehicles and used vehicles and I always go by my instincts and this dealership was very good. I want to send my daughter here to buy a car. Thank You!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Principle Volvo Cars San Antonio! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Professional and friendly a a a a a a a a a a a a a a a a

Professional and friendly a a a a a a a a a a a a a a a a a a a a a a

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Stephanie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Casey and Malachi provided outstanding customer service

Casey and Malachi provided outstanding customer service and took care of my needs in a timely and efficient manor. Every visit to Principle Volvo has been a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Patrick, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Took vehicle in for maintenance and was pleased with the

Took vehicle in for maintenance and was pleased with the quick process. I was able to get in and out with a loaner vehicle which was fantastic. Didn?t have to sit and wait for anyone. ?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Carlita, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Ana exemplified the Volvo standard of service.

Ana exemplified the Volvo standard of service. She was courteous, professional and knowledgeable. She clearly explained the service required and the way forward. She remained in contact with me throughout the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Luis, we're happy you found our staff to be so supportive during your experience here at Principle Volvo Cars San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Matthew, Adrian and Sean were awesome.

Matthew, Adrian and Sean were awesome. We went in for an engine repair and were given various options. Ultimately buying a new car was best for us and they did amazing work at providing us with options that worked for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Alex, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Daniel in service was excellent.

Daniel in service was excellent. Very communicative and attentive to my needs. They worked my extended warranty claim and the repair was covered and the work completed on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Principle Volvo Cars San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Scheduling easy.

Scheduling easy. Casey did a great job. Not a fan of automated scheduling. Overall experience was very good. Will definitely use again. Service department is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!