Reviews
highly recommend this dealership! I’ve purchased several cars from them over the years and have referred many family members and friends. Every experience has been great. They are honest, helpful, and truly care about their customers. At this point they feel like family to me!
highly recommend this dealership! I’ve purchased several cars from them over the years and have referred many family members and friends. Every experience has been great. They are honest, helpful, and truly care about their customers. At this point they feel like family to me!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience working with Don. He was professional, knowledgeable, and made the entire process smooth from start to finish. He took the time to answer all my questions and didn’t pressure me, which I really appreciated. If you’re looking for someone honest and easy to work with, I definitely recommend asking for Don Nicolay!
I had a great experience working with Don. He was professional, knowledgeable, and made the entire process smooth from start to finish. He took the time to answer all my questions and didn’t pressure me, which I really appreciated. If you’re looking for someone honest and easy to work with, I definitely recommend asking for Don Nicolay!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donald was fantastic! He was extremely helpful from the moment I inquired about a car. He sent texts and photos (with my permission) and was very upfront and had such attentiveness to our needs throughout the whole process. The finance and used car departments are customer-first and put us at ease with making a big purchase! We left with having a great experience at this dealership!
Donald was fantastic! He was extremely helpful from the moment I inquired about a car. He sent texts and photos (with my permission) and was very upfront and had such attentiveness to our needs throughout the whole process. The finance and used car departments are customer-first and put us at ease with making a big purchase! We left with having a great experience at this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had our Key stuck and could not remove it. We ask how the part broke with less than barely 58,000 miles on the truck. Also ask if it was on warranty. Cost was over a 1000.00, They stated they had to fix others, but no warranty or any discount given. We bought Pick up from Val Mark.. Surprised they wouldn't work with us on price. I requested her to contact Manager. She said she did and I ask for a printout of his denial but was told I would just have to use my text from her. So, I never received anything from Val Mark or GM.
We had our Key stuck and could not remove it. We ask how the part broke with less than barely 58,000 miles on the truck. Also ask if it was on warranty. Cost was over a 1000.00, They stated they had to fix others, but no warranty or any discount given. We bought Pick up from Val Mark.. Surprised they wouldn't work with us on price. I requested her to contact Manager. She said she did and I ask for a printout of his denial but was told I would just have to use my text from her. So, I never received anything from Val Mark or GM.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The entire staff was friendly, helpful and addressed all questions or concerns. We love our new truck and are glad to find a new home for our vehicle needs.
The entire staff was friendly, helpful and addressed all questions or concerns. We love our new truck and are glad to find a new home for our vehicle needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service starting with Mr. Chris Young then Lane our salesman and of course Mr. J. Michael in Finance.i was very pleased with the way I was treated from the minute I walked in.
Great service starting with Mr. Chris Young then Lane our salesman and of course Mr. J. Michael in Finance.i was very pleased with the way I was treated from the minute I walked in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hands down the best car-buying experience I’ve ever had! The entire team at ValMark Chevrolet was professional, transparent, and genuinely helpful from start to finish. They listened, worked with my budget, and made the process smooth and stress-free. I left feeling confident, respected, and happy with my new vehicle — no pressure, no games, just great service. Highly recommend!
Hands down the best car-buying experience I’ve ever had! The entire team at ValMark Chevrolet was professional, transparent, and genuinely helpful from start to finish. They listened, worked with my budget, and made the process smooth and stress-free. I left feeling confident, respected, and happy with my new vehicle — no pressure, no games, just great service. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Original problem was not addressed, they talked 86 yr old women into $1000 of fluid changes on a Chevy van. It was brought in for windshield wiper repairs and they never fixed it. Called her, said it was done and ready to go. Next day she decided to check it and found they were not working. Called service writer and left message snd have not heard back after 2 weeks. Called service manager and haven?t heard back in over a week. It?s really my fault?- I had problems with them in the past and swore I would never take anything back to them. Decided to give them another chance?/ huge mistake!!! So, this rating forms requires that you at least give a 1 star to submit, they don?t deserve a 1 star rating in my opinion.
Original problem was not addressed, they talked 86 yr old women into $1000 of fluid changes on a Chevy van. It was brought in for windshield wiper repairs and they never fixed it. Called her, said it was done and ready to go. Next day she decided to check it and found they were not working. Called service writer and left message snd have not heard back after 2 weeks. Called service manager and haven?t heard back in over a week. It?s really my fault?- I had problems with them in the past and swore I would never take anything back to them. Decided to give them another chance?/ huge mistake!!! So, this rating forms requires that you at least give a 1 star to submit, they don?t deserve a 1 star rating in my opinion.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
My truck is under warranty still AND I brought it in for multiple recalls. It was there all day and the dealership said they did not do loaner cars so that I could go to work and carry out my day to have less of an inconvenience. I own 3 different brands of cars and Chevrolet is the ONLY dealer to not take care of there customers with a loaner vehicle when something under warranty or recall is being fixed. This is crazy. Maybe you should do training with Toyota. They are by far the best with Ford right behind.
My truck is under warranty still AND I brought it in for multiple recalls. It was there all day and the dealership said they did not do loaner cars so that I could go to work and carry out my day to have less of an inconvenience. I own 3 different brands of cars and Chevrolet is the ONLY dealer to not take care of there customers with a loaner vehicle when something under warranty or recall is being fixed. This is crazy. Maybe you should do training with Toyota. They are by far the best with Ford right behind.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Charlie Ramirez and Chris Young for Everything you guys did for me !! I love my new truck !!!! YOU GUYS ARE THE BEST .. THANK YOU VALMARK !!!!
Thank you Charlie Ramirez and Chris Young for Everything you guys did for me !! I love my new truck !!!! YOU GUYS ARE THE BEST .. THANK YOU VALMARK !!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase