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Group 1 GMC Southwest

(1,042 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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Great service.

Great service. Completed maintenance and fixed 2 recalls and adjusted warning system in just a few hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

I set an appointment and was greeted on time.

I set an appointment and was greeted on time. Smooth quick service and car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Very attentive and always trying to help, it was a quick

Very attentive and always trying to help, it was a quick and always friendly service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Rony, thank you for taking the time to let us know how we did. We hope you have a great day!

Best team make my deal and in less the 30 minutes

Best team make my deal and in less the 30 minutes excellent customer services from the manager all the way to the salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Made an appointment for 10:00 my vehicle was in by 10:05

Made an appointment for 10:00 my vehicle was in by 10:05 great service. Will recommend to friends and family members, thanks ,thanks and thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Roman, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

This dealership always provides professional and

This dealership always provides professional and excellent service I trust them with our GMC Terrain.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

Thank you for great service.

The service provider that I recieved this time was great.

The service provider that I recieved this time was great. His name was Josh and he kept me informed on what was going on. He was able to get all my issue fixed in one day. There are other things that my warranty covers but this dealer doesn't have a third party that takes care of it such as windshiled and wheels, even though other sterling mcall dealerships do. I wish they still would give you a ride so you don't have to stay at dealership all day. All in all a great experience this time around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (877) 626-0592 so we can assist you further.

My experience with your service department & employees

My experience with your service department & employees was a pleasure and a successful outcome accomplished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello Ann, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

I felt Basil was very respectful and personal able.

I felt Basil was very respectful and personal able. The coffee was great also and appreciated the car wash. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Arlene, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

Jordon and crew did an excellent job.

Jordon and crew did an excellent job. I would recommend anyone using Sterling McCall GMC.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. Please don't hesitate to reach out if there's anything additional we can do for you.