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Group 1 GMC Southwest

(1,042 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,042 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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I’ve known Eugene Martin for nine years after our 2016

I’ve known Eugene Martin for nine years after our 2016 purchase of a Sierra. If you want a contact who can get vehicles you want, the way you want it, he will go far and beyond to get you the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

I?ve known Eugene Martin for nine years after our 2016

I?ve known Eugene Martin for nine years after our 2016 purchase of a Sierra. If you want a contact who can get vehicles you want, the way you want it, he will go far and beyond to get you the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Joshua, we're happy you found Eugene to be so supportive during your experience here at Sterling McCall GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Good Stephanie is the best she got me 0 Down I did have

Good Stephanie is the best she got me 0 Down I did have a good experience with them I love GMC THATS FIR SURE THANKS

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

H, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Waited a little longer than promised, due to too many

Waited a little longer than promised, due to too many customers. With such great service, it is really a Good Sign. Will remain as a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Kenny, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

I did not make my vehicle purchase at this dealership,

I did not make my vehicle purchase at this dealership, but Sterling McCall GMC has gone above and beyond the two times I’ve gone for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Erick, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

I choose to drive far to this dealership than go to any

I choose to drive far to this dealership than go to any closer to me because they always treat me like an actual customer instead of pushing my car problems away. They always take care of whatever problem my car has.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Juanisha, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Mr .

Mr .Aaron at the service center was very helpful. Positive attitude towards the requests. Arranged loaner as we requested. Completed all the necessary services and returned our truck timely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Binumon, thank you for your kind review; we are happy to pass along your comments to Mr. Aaron here at Sterling McCall GMC! We do hope we can be of assistance in the future. Take care!

Wilson was very helpful, informative and prompt with all

Wilson was very helpful, informative and prompt with all my questions, This experience was really good!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with Wilson! Feel free to reach out to us if you need anything. Have a wonderful day.

Excellent service.

Excellent service. Friendly service manager Kept me informed When I arrive I was attended to right away. I had 7:30 appointments

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Service was great!

Service was great! I wish it was a little quicker, but overall it as a good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Dali, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.