Reviews
John Rameriz was the one who took care of me from check
John Rameriz was the one who took care of me from check in to check out. He was nice, professional, and helpful when it came to explaining the issues with my Terrain. I have been coming here for about 8 years with no real issues as far as service or with employees. I only gave 4 stars just due to the wait time. Sometimes 8am Saturday oil changes take until 1pm, sometimes you are out at 11am.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Brandy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Joe was extremely helpful and finance made the purchase a
Joe was extremely helpful and finance made the purchase a smooth process. Highly recommend this dealership.We love our suv and are happy with the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
The agent that help me was so nice and solved my issue so
The agent that help me was so nice and solved my issue so good and quick. The dealership was nice and clean.Employes do not speak and not friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Professional and customer service centered.
Professional and customer service centered. Rene and Senad were fantastic. They made the process seamless and enjoyable. Will recommend to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Just oil change, what more do you need, 25 more words,
Just oil change, what more do you need, 25 more words, you make it hard to respond still not enough words, well hope this makes 25 words
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Maurice, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
It took over an hour to get to the finance guy.
It took over an hour to get to the finance guy. Even though I paid cash for the vehicle. Then they took delight in telling me it will be 2 to 3 months to get the license plates.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We sincerely apologize for not meeting your expectations during your visit. We understand that waiting to see the finance team can be frustrating, and we regret any inconvenience this caused. Regarding the license plates, unfortunately, registration processing times are not fully within our control, but we do strive to inform customers of potential delays upfront to set the right expectations. Your feedback is valuable, and we will continue working to improve both our communication and service experience. Thank you for bringing this to our attention. Margarita Pochtovaya General Manager margarita@group1auto.com
Mr .
Mr .Aaron at the service center was very helpful. Positive attitude towards the requests. Arranged loaner as we requested. Completed all the necessary services and returned our truck timely.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Binu, thank you for your kind review; we are happy to pass along your comments to Aaron here at Sterling McCall GMC! We are always more than happy to assist you if anything else comes up. Take care!
I have been coming to this dealership for some time now.
I have been coming to this dealership for some time now. I always have an amazing and easy experience. I love that they always take good care of me and listen to my concerns even if they are silly. I also love my new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Iginia, we are so happy to read such a great review about Sterling McCall GMC! We hope you have a great day!
Good customer service and nice and clean facility best
Good customer service and nice and clean facility best thing is car wash Service on time they said service representative nice and explain what recommend for the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Maknojiya, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I texted my salesman, Jansen, and requested some options
I texted my salesman, Jansen, and requested some options for my niece to look at to replace her late model car that had too many repairs needed to justify keeping. I didn't realize how close it was to closing time when I reached out to him. That didn't stop him from a quick response just 10 minutes later with a great option for her to consider. I was even further surprised that he was willing to stay late for me to arrange the test drive the same night when she fell in love with his perfect suggestion! By the time the night was over, management and F&I all pitched in well past their regular office hours to make my niece's dream come to reality and she drove away with the car she fell in love with suggested by Jansen just afeww hours earlier. I could not be happier with the dealership and every step of our experience at Sterling McCall Buick GMC.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall GMC. Please don't hesitate to reach out if there's anything additional we can do for you.