Reviews
We were acknowledged and well taken care of will
We were acknowledged and well taken care of will definitely go back in the future Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Basil and his team are great.
Basil and his team are great. My car was part of those that have been recalled and GMC was prompt in checking the vehicle. It got us scared at first because of the potential threat but Basil assured us that the inspection was warranted to ensure the engine is on top shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Maria, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From moment I arrived, technician tried to double the
From moment I arrived, technician tried to double the price of the service even though I booked a specific service program ahead of time. Claimed I needed $2k of additional repairs, including a $500 battery - have had zero issues with the battery on a 2yr old Yukon with 30k miles. When I declined the battery, the technician then claimed the car was dead - they could either jump it or buy a new battery. Seems all too convenient. After the service was finished, I had another auto repair place verify both the alternator and battery were in good condition. Double check what the technicians are pushing on you!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback. We’re sorry to hear about your recent experience and understand your concern regarding the service recommendation on your Yukon. Our goal is always to provide honest, transparent communication and ensure each customer feels confident in the information provided by our technicians. We would like the opportunity to review your visit in detail and address any misunderstanding personally. Please contact me directly at 713-776-4654 or wilsolano@group1auto.com so I can look into your repair order and work toward a resolution. We appreciate your time and the chance to make this right. Wil Solano, Service Manager
My service representative, Sxochill, was super helpful.
My service representative, Sxochill, was super helpful. She did everything she could to ensure my experience at GMC Southwest was excellent. I will definitely be returning in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Sxochill here at Group 1 GMC Southwest! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Fast awesome service!
Fast awesome service! My service advisor Aaron is great!! Car was fixed in no time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!
Debra and Jonny did a great job on getting everything
Debra and Jonny did a great job on getting everything ready, couldn’t be more satisfied with the level of costumer service. The Dealer offers a great variety of vehicles to choose from! I would definitely recommend it, and more importantly will be coming back… Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Southwest! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The guy was very helpful in in the process of buying of
The guy was very helpful in in the process of buying of the truck and I happy with his help
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 GMC Southwest. If you have any further questions, please don't hesitate to reach out!
La mejor experiencia que aya tenido en mi cuarta compra
La mejor experiencia que aya tenido en mi cuarta compra de GMC gracias estoy muy contento con mi compra y atenci�n gracias puedo recomendar con gusto
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hola, ¡nos alegra mucho que haya tenido una experiencia tan positiva! Si tiene alguna otra pregunta, no dude en llamarnos. ¡Siempre estamos encantados de ayudarle! ¡Que esté bien!
Excellent customer service and the staff was all very
Excellent customer service and the staff was all very helpful. I definitely would recommend anyone looking for a pleasant car buying experience to go to there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service man AAron has always taken care of me I give a AA
Service man AAron has always taken care of me I give a AA plus very nice
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi! We're so happy we were able to help you out! Until the next time we meet, take care!