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Group 1 GMC Southwest

(1,040 reviews)
Visit Group 1 GMC Southwest
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,040 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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Johnathan Marin, best service advisor they have.

Johnathan Marin, best service advisor they have. Attentive, reliable, knowledgeable. Helped point me in the right direction, he got specific techs that specialize in my vehicle, awesome experience. You need help? Talk to him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great service great pricing easy finance team best

Great service great pricing easy finance team best salesman I have ever used in 20 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great Costumer service, was very smooth transaction.

Great Costumer service, was very smooth transaction. Will recommend to others about this locations and plan on coming back for future purchases. Thank you for taking care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gerardo, thank you for taking the time to leave a review for us at Group 1 GMC Southwest. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

Keith Mack was our sales rep and he was great!

Keith Mack was our sales rep and he was great! Everything went smoothly. The finance rep was great as well. They made it one of the most enjoyable vehicle purchasing experiences I have experienced. Go see them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Feel free to reach out to us if you need anything. Have a wonderful day.

Thank you Aaron for always giving a excellent service to

Thank you Aaron for always giving a excellent service to the costumer and to make sure everything is good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Efrain was great to work with when we purchased our car.

Efrain was great to work with when we purchased our car. Worked with me on a fair price and was open and honest. Facility was very nice as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Russell, we're happy you found Efrain to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service advisory would not answer calls when I try to

The service advisory would not answer calls when I try to inquire about my vehicle. He would only text through an app. I asked to see the part that was replaced and was told they threw it away without any pictures.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. I'm very sorry to hear about your recent service experience and the difficulty you had reaching your advisor. This is not the level of communication we strive for. Calvin Miller will be personally reviewing your visit and reaching out to you directly from 713-776-4643 to discuss your concerns and ensure they're addressed properly.

I got the best service I could.

I got the best service I could. Hold on. Thank you very satisfied. nos vemos pronto

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

The process was the quickest buying process I?

The process was the quickest buying process I?ve ever had Efrain Washington is a great salesman very helpful and did not try to force me anything purchasing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

The entire process of our truck purchase was outstanding

The entire process of our truck purchase was outstanding from start to finish. All parties involved in the prices were always available to answer any questions we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Chandler, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!