Reviews
Warm reception and clear explanation, thinkful to resolve
Warm reception and clear explanation, thinkful to resolve the problem! The environment is feeling comfortable!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
I went in for vehicle inspection report,and every was
I went in for vehicle inspection report,and every was completed in a timely manner and they washed and vacuumed the car as well!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steve, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
I met by the service rider Nelson Navas upon arrival.
I met by the service rider Nelson Navas upon arrival. I was kept informed through the whole process. The waiting area was very comfortable to wait. Great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
My advisor Aaron always goes above and beyond to make
My advisor Aaron always goes above and beyond to make sure that everything is taken care of and done in a timely manner!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Every time I go to maintain my car, I will encounter all
Every time I go to maintain my car, I will encounter all kinds of troubles.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for letting me know about the troubles you’ve had with your car maintenance. That’s not the experience we want for our any of our customers. Can you please contact me so I can make this right? I couldn’t find your name in our database, but I’d really love to hear back from you at kcooper@sterlingmccallbuick.com. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
This was the easiest car buying experience.
This was the easiest car buying experience. I would definitely recommend to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
Stay away from the service department.
Stay away from the service department. They are rude, unprofessional, and don’t know how to repair their own vehicles. Mike, the service manager, told me to go to another dealership since they could not fix my issue.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kashmoosa2, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the poor communication from service. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
They served us with great hospitality.
They served us with great hospitality. they were able to give me a appointment for a issue i had with my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Richie, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Our Salesman Jaysen Lim, was very helpful in the process.
Our Salesman Jaysen Lim, was very helpful in the process. Easy to work with and will love to recommend to everyone who is looking for a new or used vehicle. For the dealership maybe we can speed up the process next time, don’t feel like spending 2-5hrs in the property.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi James, thank you for yo ur kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
Mr Basil Khan, our service advisor always takes good care
Mr Basil Khan, our service advisor always takes good care of us during our visit to your dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Basil to be so supportive during your experience here at Sterling McCall Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!