Reviews
I had two service appointments this week.
I had two service appointments this week. My service advisor Jordan was excellent. Great communication and customer service. I’m a new, first time GMC owner and will have all of my services done at Sterling McCall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent customer service.
Excellent customer service. No waiting and they were prepared to address my concerns and repair pricing. I was told my truck would be ready by 3pm and received a text at 2:45 for pick up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Good people good service!
Good people good service! It’s always easy in and out here. Thanks Erin for helping.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I was told that I had all the service and parts all taken
I was told that I had all the service and parts all taken care of when they diagnosed it. The AC compressor was out. I then released the work because I had been assured that it was covered. A week later I get called and told it’s ready only to find out it wasn’t covered and now left with a $1500 bill. I could either pay it or they would remove it and give me my car back. Worst experience EVER! I had purchased the vehicle only 1 week prior to it running out.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to my attention. I apologize for what you experienced while having your vehicle serviced. I would like an opportunity to address your concerns and to earn your business. Please contact me at your earliest convenience. I look forward to speaking with you. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
Hello Mr. Cooper, Thank you for responding. If you can help rectify this experience and situation I’ll gladly reach out. I don’t have any contact info except your email.
Good customer service and attention to my vehicle
Good customer service and attention to my vehicle concerns. Excellent salesperson services. I would recommend friends to Sterling Mc Call.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
The team at Sterling McCall went over and above to help
The team at Sterling McCall went over and above to help me find the car I wanted- it wasn?t even on their lot yet. Josh is the best sales person I?ve dealt with when it comes to buying a car and the manager (forget his name) was fantastic in working with me and Josh to get what I needed. If you need a car go see Josh and the Sterling McCall team- Houston knows the name!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Keith Mack is a great salesperson, very courteous, very
Keith Mack is a great salesperson, very courteous, very knowledgeable and has Great customer service. I will recommend him to others 10 Stars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
Great buying experience!
Great buying experience! One of the best by far! Salesman Nick Acevedo very friendly and personable! Finance personnel also very nice, friendly, knowledgeable, and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
Quick and friendly service.
Quick and friendly service..doesn’t push to sell more products. Really quick to give me loaner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Thank you for always taking care of my vehicle needs !
Thank you for always taking care of my vehicle needs ! I always ask for Aaron he’s always very helpful and very optimistic and great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!