Reviews
They replace the fuel filter but did not reset the fuel
They replace the fuel filter but did not reset the fuel life filter makes me think they did a half job
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ramirezmoving, We apologize for the inconvenience caused by your recent service experience regarding the fuel filter. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
Jay is knowledgeable and professional!
Jay is knowledgeable and professional! The total experience from walking in to driving out was exceptional! Thank you Jay.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent customer service.
Excellent customer service. Assistance and after sales service. Thanks to Jay and Basil for your great assistance and accommodation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Danny, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
When you have a good relationship with the service
When you have a good relationship with the service department at your local dealer they are very welcoming and eager to make you happy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Friendly staff, great customer service!
Friendly staff, great customer service! The service advisor was attentive and patient, when my truck was ready he took his time to go through the items that were addressed on my vehicle. For sure coming back to get my truck serviced here!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jose, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I didn't get printed report of was done.
I didn't get printed report of was done. The agent did all wrong. He promised that I will get my report next time. He was over loaded with his work. Plenty of reports on his desk. My car was ready for a while and, I was looking all over for him with the help of other agents. It seems no file was open for my car. This time, it was a very bad experience and that's why I gave such rating.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
alecomatta, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
My sales guy Gerald was so easy to work with and made the
My sales guy Gerald was so easy to work with and made the buying process a breeze. They are willing to get you the help needed to purchase a vehicle. Everyone was nice from the front all the way to the back in finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Absolutely the best service you could ever ask for.
Absolutely the best service you could ever ask for. We are never dissatisfied and always go there to buy our vehicles.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
From the moment we walked through the doors we were
From the moment we walked through the doors we were immediately assisted. Stephanie was absolutely amazing from probing to find out what vehicle best suited us from price to seat choice. She even drove our new vehicle to our home because we couldn’t drive both vehicles. On to financing that team was equally amazing. Thorough and efficient it was a seamless experience from start to finish! I will definitely refer friends and family to Sterling Mc Call Buick GMC. And my new truck is awesome!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent nice staff very help very happy with the new
Excellent nice staff very help very happy with the new car and very nice the car seller
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Pedro, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.