Group 1 GMC Southwest

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Thank you for sharing your concerns. I apologize for the dely and inconvenience and frustration you experienced with our service department. This situation is not reflective of the service we aim to provide. Your feedback is crucial, and I want to use this as a learning opportunity to improve our processes. Could you please contact me directly so we can discuss this further and work towards a resolution? Kimono Cooper General Manager Sterling McCall Buick GMC (713) 776-4600 kcooper@Sterlingmccallcadillac.com

How are you going to look into my concern? The facts are: Sterling GMC did not do a diagnosis on my vehicle, you installed parts that weren’t technically needed (had you done the diagnosis), Classic Elite in Katy did a full diagnosis and there were certainly some issues over looked that could have cost me a fortune had I left it up to Sterling GMC! Sterling GMC is terrible with communication; so I’m surprised about the Fake “ill look into it” I recommend Classic Elite GMC in Katy. Have a blessed day! Take your business elsewhere Sterling GMC is not deserving of it.

How are you going to look into my concern? The facts are: Sterling GMC did not do a diagnosis on my vehicle, you installed parts that weren’t technically needed (had you done the diagnosis), Classic Elite in Katy did a full diagnosis and there were certainly some issues over looked that could have cost me a fortune had I left it up to Sterling GMC! For example: my power steering was having problems, instead of diagnosing, they go straight to the pump and my warranty authorizes the repair. Once I took it to Classic Elite, they indicated the power steering is failing due to a leak in the water pump; both parts covered by my warranty btw! ( from my understanding deals with the engine coolant). Sterling GMC is terrible with communication; so I’m surprised about the Fake “I’ll look into it” I recommend Classic Elite GMC in Katy.

It's fantastic to hear that you had a great experience and that Eugene provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

We're delighted to hear that you had a better service experience with us! Thank you for acknowledging Jonathan, our service technician, and everyone else involved in taking care of your vehicle. Your appreciation means a lot to us, and we're committed to providing top-notch service to all our customers. We're here to ensure your continued satisfaction with our dealership.

It's fantastic to hear that you had a great experience and that Elena provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

We're delighted to hear that you had a positive experience with our sales team and that the young man who assisted you was knowledgeable about the vehicle. Providing accurate and detailed information is essential to us, and we're glad that it contributed to your satisfaction. Enjoy your new ride!

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

That's great to hear about your positive experience with Jay and our dealership! We went the extra mile to ensure your son could get the car he wanted. We wish your son many enjoyable miles ahead in his dream car.

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.