Reviews
John Ramirez in the service department was very polite &
John Ramirez in the service department was very polite & attentive. Great customer service. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words for our staff, we appreciate it!
Aaron is the service representative I always deal with.
Aaron is the service representative I always deal with. Always please with the service received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gigi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC.
Chevy cruze
Issue was not resolved, repair did not resolve oil pressure problems
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Got Just the Truck I Wanted
The GMC Canyon I wanted was ordered for me and they kept me informed each step of the way as it was being built. Once it arrived the purchasing process was easy to complete and I always felt like I was getting the best deal they could give me. Overall I would recommend this dealership to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Car purchase experience was good except for when you they
Car purchase experience was good except for when you they installed my gooseneck hitch and damaged my tail gate. They have now had my truck over a week and will not commit to how long before it is repaired and back to me. I had the truck 7 days before this happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for bringing this to my attention. I apologize for the inconvenience you've experienced with the installation of your gooseneck hitch and the damage to your tailgate. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Kimono Cooper General Manager kcooper@Sterlingmccallcadillac.com
Amazing service
Nick was or sales associate and helped us every step of the way on getting our 2023 GMC Acadia and Carlos was our Finance guy and explained every detail of our contract really recommended both of these guy to help you make the right deal on your vehicle purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Anita, for your kind words about Nick and Carlos! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
If you ever need any help ask for you to job made it very
If you ever need any help ask for you to job made it very easy to purchase the car. Eugene will also take care of any issues you have.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We thank you for your business and look forward to your next visit!
Oil change
My two suv we have bought them there. We are very satisfied. With there service department and sales representative
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We thank you for your business and look forward to your next visit!
The service writer John Ramirez provides very good
The service writer John Ramirez provides very good customer service. Now, the mechanics I am not very happy w/ for a variety of reasons. 1. Driving my vehicle to speed thru parking lot. 2. Breaking hub caps and not informing service writer. 3. Once I left dealership left back tire light came on stating low pressure - even though I just purchased tires from dealership. Now, I must take vehicle to be serviced elsewhere due issues which arose on this visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to my attention. I apologize for the issues you encountered during your recent service visit. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Kimono Cooper General Manager kcooper@Sterlingmccallcadillac.com
Very professional and friendly staff.
Very professional and friendly staff. The finance department is great to work with as well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car