Reviews
On the whole they do a good job with their service and
On the whole they do a good job with their service and communication with customer.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Great service department and great service by Carlos!
Great service department and great service by Carlos! I will take my vehicle to this dealership only.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
The service I received today was excellent!
The service I received today was excellent! Jonathan Marin kept me up to date on the progress being made as the recall on my GMC Sierra was being handled! It was done in a timely manner and Mr. Marin was professional and courteous!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Thank you to Natasha my advisor.
Thank you to Natasha my advisor. She was keeping me informed about my car. She helpme a lot, with my car. Thank you again. 100%
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My tech was Natasha and I couldn?
My tech was Natasha and I couldn?t be more pleased with her service. Natasha was pleasant and helpful. Her knowledge of the process was a big relief.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Shana, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Came in with no appointment.
Came in with no appointment. No problem. Finished scheduled maintenance and 3 recalls on time ad promised. Jonathan was pleasant and courteous and communicated in a timely manner, waiting area was comfortable and convenient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. Please don't hesitate to reach out if there's anything additional we can do for you.
I recently purchased a 2025 GMC Canyon AT4 from Sterling
I recently purchased a 2025 GMC Canyon AT4 from Sterling McCall Buick GMC, and I couldn't be happier with the experience. As a first-time new car buyer, Terrell Green made the entire process smooth and enjoyable. Terrell was incredibly helpful, answering all my questions and guiding me through each step. I highly recommend Sterling McCall Buick GMC to anyone looking for a great car-buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Southwest. We are always more than happy to assist you if anything else comes up. Take care!
Great service!
Great service! This is where you want to take your vehicle, if you want peace of mind. Will definitely recommend to others. Thank you to all members of the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wade, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Southwest!Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The service department is efficient and accommodating.
The service department is efficient and accommodating. I went in during the week late in the afternoon and was scheduled on the spot. The service technician was knowledgeable and offered several services to prolong the life of my 2023 Sierra. The complementary waters and fountain sodas were a nice touch and very much needed. In all, the visit was a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and positive feedback! We're glad to hear that our service department was able to provide efficient and accommodating service for your 2023 Sierra. Our team is dedicated to prolonging your vehicle's life and ensuring our customers have a great experience. We appreciate your business and hope to see you again soon!
I contacted them on a Friday night and filled out the
I contacted them on a Friday night and filled out the credit application to purchase a pickup they had listed. I got a call the next morning telling me they would not honor the price they had it advertised it for. They also updated the online price 5 minutes after they opened on Saturday morning.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We apologize for the inconvenience you experienced and understand how frustrating that must have been. We’d like the opportunity to look into this further and assist you directly. Please reach out to our General Sales Manager, Senad at senad@group1auto.com, so we can review the situation and work toward a resolution. Margarita Pochtovaya General Manager margarita@group1auto.com