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Robichaux Ford

(287 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (888) 422-8578 (888) 422-8578
Used (877) 224-0461 (877) 224-0461
Service (866) 983-9932 (866) 983-9932

Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Robichaux Ford from DealerRater.

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Robicheaux Ford has an outstanding group of people.

Robicheaux Ford has an outstanding group of people. It is always a pleasure to do business with them. I am very appreciative of the services they provide.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service used to be GREAT .

Service used to be GREAT ... but y'all have fallen backwards. It is taking a long time to get my truck repairs. I buy from Robichaux for ONE REASON... your service department has been GREAT through the years. Lately (last 3 months) your Team has allowed delays. Maybe understaffing? Maybe leadership issue? Maybe prople just don's show up for work. I am a business owner and I deal with all these issues.

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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always stress free service, from scheduling to completion

Always stress free service, from scheduling to completion of services! Friendly and courteous staff from the service dept. to the sales dept.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Darryl Bailey Is Absolutely The Best Service Manager I

Darryl Bailey Is Absolutely The Best Service Manager I Have Ever Had The Pleasure To Be Assisted By. I Think He's So Good They Should Make Him Work All Weekends And Holidays!!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My sales Rep Eden Adams was terrific.

My sales Rep Eden Adams was terrific. She was a genuine and professional. Sales manager Matt Robichaux made the transaction very seamless and smooth.

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear you were taken care of by Eden and Matt! Thank you for your review and we appreciate your business here at Robichaux Ford!

Very disappointed in my last visit.

Very disappointed in my last visit. My car was left for 2 1/2 days but nothing could be found regarding my AC which doesn't always work. Also, I asked for an oil change and it was not done. When Darrell was told that the oil change was not done, he did not offer an apology or even check to see if it could be done on the spot. He just handed me my keys and said nothing. After bringing my car in for about 15 years, I will never step foot in there again. Lynn Landry

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1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone from the Service Dept to Sales Dept at Robichaux

Everyone from the Service Dept to Sales Dept at Robichaux Ford are very professional and friendly. They are always willing to accommodate your needs!

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I’m very pleased with buying my new truck with Robichaux

I’m very pleased with buying my new truck with Robichaux Ford. Non pushy and friendly. This is my third truck from them. Great service as well.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kevin, for taking the time to share your experience here at Robichaux Ford and with your salesperson, Whitney. We appreciate your business!

Friendly staff and service department.

Friendly staff and service department. Recommend Robichaux Ford. Oil Change and Greased upper and lower ball joints.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you.. We appreciate your business here at Robichaux Ford.

The service at your facility has always been great

The service at your facility has always been great 5-star. But the last time - I brought my truck in because the tire proessure error popped up on my dashboard and I have an issue with the miles til empty. You kept my truck for about 3 days and no work was done on my truck. Now, I have to bring it back. Kinda frustrating. My phone was not riging when service called me - ????

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Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.