Reviews
Clean,Professional employees, advisor.
Clean,Professional employees, advisor. Efficient no longer wait for Advisors or Service provided. Qualified staff to address any issues or concern. Freda Haas has been my provider if service since my original purchase date in 2018. It's the only place I would recommend for service and any upcoming purchases. Everyone I Appreciate You 5 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Omar was a great help and was a true professional.
Omar was a great help and was a true professional. He listened to what i was looking for and made it happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience from start to finish.
Great experience from start to finish. The employees are top notch and a pleasant group of people to deal with. I highly recommend buying from Joe Myers Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service with Joe Courtney and with Mir
Service with Joe Courtney and with Mir outstanding Minimal waiting time of 40 min Very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're thrilled you had an outstanding experience with our service team and that your 40-minute wait was minimal. Your satisfaction means everything to us, and we appreciate you sharing your positive experience.
Everyone and everything was great.
Everyone and everything was great. The service and detailing was outstanding. I would recommend their services to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Richard! We're thrilled you had such a great experience with our service and detailing. Your recommendation means everything to us, and we look forward to serving you again at Joe Myers Ford.
Joe Myers Ford is a great place to shop for a vehicle.
Joe Myers Ford is a great place to shop for a vehicle. My experience with them was straight to the point and fast. No one attempted to pressure me to buy. The service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're thrilled to hear our team provided efficient, no-pressure service and a straightforward process. We appreciate you taking the time to recommend Joe Myers Ford and look forward to serving you again.
It was a smooth, awesome experience, from the sales
It was a smooth, awesome experience, from the sales department Dereck, and Tom, to the finance agent Devin assisting me step by step to get me in my new vehicle. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear about your wonderful experience! Dereck, Tom, and Devin provided exceptional service getting you into your new vehicle. Thank you for choosing Joe Myers Ford and sharing your feedback - it means the world to our team!
Bad service and brand new car has damaged Judging from
Bad service and brand new car has damaged Judging from the degree of damage, this damage has been present for a long time I don't think this is a small issue, and there are traces of repair on this car door because no black sponge was found in the other three doors, only black sponge was found in the rubber strip of this door. I think the sales department should have been aware of this issue but did not inform me before renting this car to me. When buying a car, it is impossible for everyone to carefully inspect every small detail of the car. They only check for some problems on the overall surface of the vehicle. A car is just an industrial product, and it is normal for some problems to occur. However, I did not receive advance notice of this kind of damage caused by human factors, and it may not have been discovered by the staff either. But as a car sales industry, the focus is on exploring how to solve problems, rather than the irresponsible behavior of distancing oneself from relationships in the first place. I have never encountered such a serious problem when buying a new car before
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience. We understand how concerning it can be to discover damage on a new vehicle, especially when it was not disclosed at the time of purchase. Transparency and proactive problem-solving are priorities for us, and feedback like yours helps us review our processes to ensure every vehicle meets our standards before delivery. While we cannot speak to the specifics without reviewing the case, we take your concerns seriously and appreciate you bringing them to our attention. If you’d like to discuss this further or need assistance, please contact our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com.
I don't know what to say now. The new car has been bought for a month and has only been driven for less than a week. The rest of the time has been spent in the store for repairs. The car paint was damaged, the car door was deformed, and the rubber strip inside the door was damaged. The day after discovering that the car was damaged, I went back to the store to request a replacement, but they were unable to meet this requirement. What I really don't understand is that you didn't carefully inspect the vehicle before selling it, and the problem was caused by your negligence in work, making us customers bear the consequences. Who can be happy to do such a thing when a new car is bought and repaired?
Always treated well enjoy Joe Myers.
Always treated well enjoy Joe Myers. This visit my mail coupon for the Works oil change was not accepted. I have always used them and like that they are mailed. This is the reason I get the oil change. Oh well!,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you always feel well-treated when you visit us and that you enjoy coming to Joe Myers Ford. Your loyalty means everything to us, and we truly value having you as a customer. We understand your disappointment about the mail coupon for the Works oil change not being accepted during your recent visit. We know how much you appreciate receiving those coupons and that they play an important role in your decision to choose us for your oil change needs. We want to make sure you continue to have a positive experience with us and that any coupon issues are resolved smoothly in the future. Your feedback helps us ensure we maintain the high level of service you've come to expect from us, and we look forward to serving you again in the future.
I had a great visit at the dealership my service advisor
I had a great visit at the dealership my service advisor was good he answered all Of my issues, I am looking forward for my Next visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience during your recent visit. It's wonderful to know that your service advisor provided excellent support and took the time to address all your concerns thoroughly. We truly value customers like you who appreciate the quality service our team works hard to deliver. Your satisfaction means everything to us at Joe Myers Ford, and we look forward to welcoming you back for your next visit.
