Reviews
Good experience
My service adviser was very courteous and not only to me but the other customers in the waiting area. She kept me advise of there progress on my vehicle and was very professional. Ford needs to give her a salary boost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, Thank you for taking the time to tell us about your recent experience. We are happy to hear that you received great service from our staff! We appreciate your business. Thank you for visiting Joe Myers Ford!
Thank you
Staff involved in new car purchase was most considerate, helpful, and especially courteous. Thank you all for turning an onerous task into a pleasurable experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at Joe Myers Ford Lincoln. If there is anything else we can do for you, please give us a call.
Mr John Duffey
My service rep Elaine took care of my truck I would recommend her to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. If there is anything else we can do for you, please give us a call.
Great service
Great job,everyone did excellent .everything was done in a timely manor. Merry Christmas
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, Thank you for your positive feedback. We are happy to hear that our staff was able to provide you with great service. We look forward to helping you out in the future.
Excellent experience at Joe Myers Ford
My service advisor was tremendously helpful and communicative, and the repair was diagnosed and corrected very quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Todd. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Not bad overall, but could be better.
2015 F150, overall the service was good. It would be great if someone told me what the procedure is. I was told to wait until I was called and that was it. I had to ask and find out the procedure: such as, they would take the car, park for service, once serviced they would bring the key to cashier, and the cashier would call. I had to wait outside and track the whole procedure for myself and ask various people who came for service as well. But generally, what I liked most was the car wash :). Outside of my truck was clean. When I asked whether I could have brush guard installed,they said I needed to make another appointment for that and they would not do the discounted oil change because I came before the oil change was due and I paid the full price. Thanks.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy that we were able to provide a professional, courteous, and engaging experience! If you ever need any help, please give us a call!
Very Good Service
Gerald, the serviceman, was very helpful and explained all of the service options.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your response, Mike! Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Great Individual Service. Love my truck!
Ivan was a true Pro! I came in from out of town and after we agreed on the price of the vehicle he had everything ready like he said he would. He gave me the personal attention that i needed and he treated me and my time with the utmost respect. Great job Ivan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people, create a great store.
My experience was as always a pleasurable one, since it was not my first time to buy a vehicle from Ryan Martinez and his professional and experienced staff. I am a repeat customer and will continue to be one for years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, Thank you for taking the time to tell us about your recent visit. We are happy to hear that Ryan and our whole staff has been able to provide you with great service more than once. Thank you for choosing Joe Myers Ford! We look forward to helping you out in the future.
Great Customer Service and Staff!
We purchased a 2015 Expedition last weekend with the help of Alex Morales. Our goal was to start test driving larger vehicles and make a purchase at a later date. However, we received such a great deal on our purchase and loved the expedition so much that we went ahead and purchased it. 5 star rating for a great staff and service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your positive feedback! We are happy to hear that Alex provided you with excellent service and was able to assist you in purchasing your Expedition! Thank you for choosing Joe Myers Ford. Enjoy your new SUV!