Reviews
Write a reviewRobert West 2013 Altima
Stopped at the dealer to check on a recall letter for the hood latch. I had expected to make an appointment but within 30 minutes the latch had been replaced and I was headed home. Service doesn't get any better than that. Big shout out to Doug Schulte for the prompt service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert West, thank you for sharing your positive experience! Thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cyndi Monceaux Twin City Nissan Customer Relations Associate
Twin City Nissan Repair Department
Get place to do business. The sales personal are friendly and helpful and get to you as soon as possible. I've always had a good experience when I've taken my 2016 Nissan Altima in for anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phyllis Mason, thank you for your kind review; we are happy to pass along your comments to the team here at Twin City Nissan! Thank you, and have a fantastic day! Sincerely, Cyndi Monceaux Twin City Nissan Customer Service Associate
What a surprise. Pleased with an auto dealership.
This is a great dealership. The staff is courteous, knowledgeable, and go out of their way to explain anything that is going on. I have purchased two autos from here, had collision work done due to an accident, and had regular maintenance done and have been very pleased with all of our interactions. I recommend this dealership. highly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gerald Cash, we're happy you found our staff to be so supportive during your experience here at Twin City Nissan. Reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Cyndi Monceaux Twin City Nissan Customer Relations Associate
Nissan Service
I always enjoy my experience at Nissan Services-Twin City
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Yolanda, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cyndi Monceaux Twin City Nissan
Great Experience
This was the best experience I have had in buying car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeania, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Cyndi Monceaux Twin City Nissan
Mrs.
Salesman was very attentive and knowledgeable regarding the vehicle I purchased. He answered all my questions promptly. There was never any pressure regarding the purchase of the vehicle I was looking at to purchase. I made an appointment to test drive the vehicle during my lunch hour, then returned after work to complete the paperwork to purchase the vehicle. Overall, it was the best experience I have had in purchasing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marti, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day! Sincerely, Cyndi Monceaux Twin City Nissan
SheliaGoolsbee
When I initially bought my car I was looking for a Honda. I was offered a better deal on the Altima. So thats what I got
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shelia Goolsbee, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cyndi Monceaux Twin City Nissan
Fantastic!
FANTASTIC service! Claudia was our sales rep and she was so helpful and generous to us. Every employee we interacted with was genuine. Would definitely recommend Twin City Nissan to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austin Bergeron, thanks for your praise and kind comments about our team. Thank you again for the great review! Sincerely, Cyndi Monceaux Twin City Nissan
Thanks
I really enjoyed my experience purchasing my new car. Thank you guys so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Cyndi Monceaux Twin City Nissan
Very pleased
The service was fast and excellent as usual.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Guadalupe Soto, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Cyndi Monceaux Twin City Nissan