Reviews
Sussie and Martin are amazing! Second time buying at Randall Reed. Top tier customer service
Sussie and Martin are amazing! Second time buying at Randall Reed. Top tier customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Rodney for always providing the best service and for always answering any questions I have.
Thank you Rodney for always providing the best service and for always answering any questions I have.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service and sales group is very helpful. Sales group took care of the new vehicle and their technical dept was very helpful.
Good customer service and sales group is very helpful. Sales group took care of the new vehicle and their technical dept was very helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Oliver the salesman was great! The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agreed to our original price and agreed to deliver the truck so it turned out ok.
Oliver the salesman was great! The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agreed to our original price and agreed to deliver the truck so it turned out ok.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
I took my vehicle in for noise coming from the brakes when backing up. They worked on it and repaired something else.. I still have the problem. Still waiting for a call to bring back in to correct the problem when brought in. I was told they were waiting on a mechanic to become available so that they could repair in one day due to not having a rental. This was something that was brought in when purchased.
I took my vehicle in for noise coming from the brakes when backing up. They worked on it and repaired something else.. I still have the problem. Still waiting for a call to bring back in to correct the problem when brought in. I was told they were waiting on a mechanic to become available so that they could repair in one day due to not having a rental. This was something that was brought in when purchased.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very satisfied with the overall purchasing process. The team was very knowledgeable and tentative to my request and questions!
Very satisfied with the overall purchasing process. The team was very knowledgeable and tentative to my request and questions!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The salesman and managers were very attentive and helpful. I had a problem with a sunroof cracking 1 week after I purchased the truck and they immediately took care of me.
The salesman and managers were very attentive and helpful. I had a problem with a sunroof cracking 1 week after I purchased the truck and they immediately took care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They Let You Know What Really Is Needed and Gives You Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Going On The 6th Today.
They Let You Know What Really Is Needed and Gives You Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Going On The 6th Today.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Having my vehicle serviced at Randall Reed's Planet Ford is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better.
Having my vehicle serviced at Randall Reed's Planet Ford is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was very impressed with the quality of customer care provided, Luis was my salesman and he made the entire experience positive. I would absolutely recommend Randall Reed’s Planet Ford!
I was very impressed with the quality of customer care provided, Luis was my salesman and he made the entire experience positive. I would absolutely recommend Randall Reed’s Planet Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car