Reviews
I want to thank Jose Rico for being really patient with me. Also the dealership. Ya’ll were very nice and always offered a bottle of cold water to us. I’m very impressed with their kindness!! Thank you!!
I want to thank Jose Rico for being really patient with me. Also the dealership. Ya’ll were very nice and always offered a bottle of cold water to us. I’m very impressed with their kindness!! Thank you!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I live 9 hours away from Humble. I found the truck that I wanted. I reached out. Derrick Wilkins contacted me in return. He did everything possible to make the deal work for me. I was extremely pleased with the professionalism I received from Derrick. He has even followed up with me since to make sure I was still happy with the truck. Will definitely recommend this dealer and Derrick to anyone.
I live 9 hours away from Humble. I found the truck that I wanted. I reached out. Derrick Wilkins contacted me in return. He did everything possible to make the deal work for me. I was extremely pleased with the professionalism I received from Derrick. He has even followed up with me since to make sure I was still happy with the truck. Will definitely recommend this dealer and Derrick to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Guy was the consummate gentleman. He wasn't pushy, but had all the answers to questions.
Guy was the consummate gentleman. He wasn't pushy, but had all the answers to questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had a difficult time trying to figure out what was wrong with my vehicle, but eventually, they figured it out.
Had a difficult time trying to figure out what was wrong with my vehicle, but eventually, they figured it out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had to make an appointment days in advanced and took several hours to complete. My service manager seemed honest and communicative
Had to make an appointment days in advanced and took several hours to complete. My service manager seemed honest and communicative
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Nice people and polite always willing to help and work with you, guy was who helped us
Nice people and polite always willing to help and work with you, guy was who helped us
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We've bought 6 vehicles from Randall Reed Planet Ford and would never shop anywhere else!
We've bought 6 vehicles from Randall Reed Planet Ford and would never shop anywhere else!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They wasn’t a bad company to deal with. I wouldn’t say the best but definitely not the worst by no means. Just make sure you get everything in writing before signing. But I would recommend them.
They wasn’t a bad company to deal with. I wouldn’t say the best but definitely not the worst by no means. Just make sure you get everything in writing before signing. But I would recommend them.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service! Fast, Friendly & Efficient. To date the easiest vehicle buying expierance! Staff knowledgable of the vehicles on-site.
Great Customer Service! Fast, Friendly & Efficient. To date the easiest vehicle buying expierance! Staff knowledgable of the vehicles on-site.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
First time buyer from Planet Ford. Outstanding customer service. The purchase process was seamless. Our salesman Derrick had everything ready for us when we arrived. Highly recommend Planet Ford.
First time buyer from Planet Ford. Outstanding customer service. The purchase process was seamless. Our salesman Derrick had everything ready for us when we arrived. Highly recommend Planet Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase