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Planet Ford 59

(4,229 reviews)
Visit Planet Ford 59
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

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New (855) 361-4909 (855) 361-4909
Used (877) 586-7290 (877) 586-7290
Service (888) 867-2950 (888) 867-2950

Inventory

See all 726 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Randall Reed's Planet Ford in Humble Texas (serving greater Houston Atascocita Kingwood Katy Conroe) is part of World Class Automotive Group. Planet Ford on Hwy. 59 is proud to be one of they highest award-winning Ford dealers. They've earned 8 consecutive Ford Triple Crowns--bestowed upon only the best. In order to be recognized a dealer must receive the President's Award for customer service; being chosen for the Ford One Hundred Club an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. The Houston-area dealership has also been awarded 8 President's Awards which are based on customer surveys.
We're Dealin'!

Service center

Phone number (888) 867-2950

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 59 from DealerRater.

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What More Can My Comments Say , I Have Been Buying There Since 2001 , Not Only 1 But 9 Cars And With Same Sales Man Richard Fuller .

What More Can My Comments Say , I Have Been Buying There Since 2001 , Not Only 1 But 9 Cars And With Same Sales Man Richard Fuller .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I was very pleased with the service. I got at Randall Reid planet Ford. They are the best in customer service.

I was very pleased with the service. I got at Randall Reid planet Ford. They are the best in customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Got a pretty good price on the vehicle recently purchase and enjoy it very much. Two thanks

Got a pretty good price on the vehicle recently purchase and enjoy it very much. Two thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I only say thank you for your service is tthe best the personal service is the best attitude

I only say thank you for your service is tthe best the personal service is the best attitude

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It's a great dealership however, what's the point of making a service appointment when I've been here for over 2 hours for an oil change.

It's a great dealership however, what's the point of making a service appointment when I've been here for over 2 hours for an oil change.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Took my EDGE in for a noise, , they did many things maintenance wise, 2 days later got car back noise still there -$1601 in my pocket… Took it back, they now said the transmission was bad, would set me back $6,000 Took car to Mazda traded in for new CX6. It’s importent this was my 3rd Edge… Anderson Ford was bad but Planet Ford is way worst… called Ford customer service in Detroit and the refunded me $640 Enf of story. No more Fords for me and you know my advise to friend and family…..!!!

Took my EDGE in for a noise, , they did many things maintenance wise, 2 days later got car back noise still there -$1601 in my pocket… Took it back, they now said the transmission was bad, would set me back $6,000 Took car to Mazda traded in for new CX6. It’s importent this was my 3rd Edge… Anderson Ford was bad but Planet Ford is way worst… called Ford customer service in Detroit and the refunded me $640 Enf of story. No more Fords for me and you know my advise to friend and family…..!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very helpful staff got we need super fast best Dealership in Houston Tx. L will highly recommend.

Very helpful staff got we need super fast best Dealership in Houston Tx. L will highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Kelli Campbell is the best. She communicates throughout the process. The work is done right and delivered on time.

Kelli Campbell is the best. She communicates throughout the process. The work is done right and delivered on time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service brought my suv al the way to Stonewall Texas & pick up my 2 trade ins very good sales men

Great service brought my suv al the way to Stonewall Texas & pick up my 2 trade ins very good sales men

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I must admit that the customer service experience is fantastic and that Joseph is a man of his word. He said he would find the problem with my truck, and after 2 days 2 shops it was fixed. He and the entire crew at fastlane are the perfect example of excitement customer service experience. I highly recommend this team for your automotive service needs.

I must admit that the customer service experience is fantastic and that Joseph is a man of his word. He said he would find the problem with my truck, and after 2 days 2 shops it was fixed. He and the entire crew at fastlane are the perfect example of excitement customer service experience. I highly recommend this team for your automotive service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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