Planet Ford 59

I've been coming here for years always top notch customer service. I know im in good hands when i walk in the door.

I filled this out three times already. Everything was great. !! Please stop sending them. Thank you

The dealership did a great job performing service and addressing the issue with my vehicle.

Worked with me from distance and kept me updated by photos and txt. Worked on pricing and found package I wanted. Completed paper work to register out of state

STOP SCROLLING. If you’re buying a car and not going to Randall Reed’s Planet Ford… you’re doing it wrong. From DAY ONE this team came with absolute HOG ENERGY. Mark (GM) and Dominic didn’t just “sell” me as they locked in, asked the right questions, and built the deal around ME. No games. No runaround. Just straight-up professionalism with confidence. They actually listened, gave real opinions, and guided the whole process like pros. That’s rare. Then Billy in finance stepped in and took it to another level fast, smooth, zero stress. In and out like a well-oiled machine. This wasn’t just a purchase… this was a POWER MOVE experience. 💥 5 STARS 💥 ELITE TEAM 💥 ZERO NONSENSE If you want results and a team that brings that ENERGY, pull up to Randall Reed’s Planet Ford ASAP.

Good experience with salesman (Guy). Bought new Ford Bronco and received a very good trade in deal on my car. I recommend Randall Reed Planet Ford Humble, Tx. Love my new Bronco. Learning more as I drive.

Sales person is not interested in the customer only in selling Mr Josh is good

Sales experience was quick and easy. I made them a good offer and they accepted it without trying to squeeze me for more profit. No hard sell for additional warranty or service plans. The only drawback overall was that the dealer applied spray in bed liner was not done very carefully, some bed tie downs were removed prior to installation while others were just sprayed over, there was a little overspray and a smudge in the bed liner. Also, there were pieces of masking tape left on the roof and rocker panel.

I was lied to and mislead by the sales men. He was full of empty promises and deception. Telling me that before he can sell a used truck they would do tires brakes and make sure it’s road worthy which they did none of. No I have a used car loan with a truck that needs brakes and tires. On two separate occasions he told me he would do those things before the truck was sold. I show up day of to buy the truck. And none of those things were done. But on the price he marked all of those things with a large price. I asked what that extra charge was and he said certain fees. I had to ask three different times about that 4,000$ charge. He was charging me for the things he promised would be done that were never done.

Purchased a CPO vehicle from these guys already found the truck online so I talked to a sales guy and made the purchase no haggling or nothing paid what they wanted to get it done as fast as possible which was a huge mistake as the next day the truck kept throwing errors because the battery is dead and needs to be replaced called the sales guy and he basically told me im SOL and the local dealer wants 550 to replace the main 12v and accessory battery after I just gave these people $16,000 down on it so ill ne waiting to replace the batteries luckily its not my primary vehicle do not recommend doing buisness because if you leave the dealership and anything happens your on your own they will not try to help correct the issue after telling you we will charge you 2,000 more to make it a CPO and warranty everything if anything happens alignment and all yea thats a lie