Planet Ford 59

Our experience with Randall Reed's Planet Ford was with the Quick Lane Auto Department owned by Randall Reed's Auto Dealership. The manager, Ricky, was an awesome person to deal with. I think he was one of the managers. If he is not a manager, he should be. He really has people skills. He made our experience really fantastic and that is very hard to do when it comes to car repair! Our transmission was gone and our mount(I think it was called that) was gone. He worked with us and our car warranty people, Endurance, to get both problems repaired with only our deductible due from us. He called Endurance and they agreed to pay for the repair of both problems. He was very patient and very helpful in getting our car repaired. He made sure everything was done right. I have never had car repair people work so good with us to get our car repaired.. These were two different times. We did not have a way home when we left our car with them. He had us bought home. He picked up the car when our transmission went out. He handled the Endurance Car Warranty part of the our car problem each time. Endurance was great in paying their part and having us to pay only our deductible. Ricky was very good at handling the warranty part. He did not give up on getting my car repaired both times, for the mount and the transmission. He was successful in handling EVERTHING. I would recommend Quick Lane because of the people working there. There was also the mechanic that worked on the car. I am sorry that I did not get his name. We really appreciate how well they worked with us and how they worked with the car warranty department. Ricky and the mechanic are really great people to take your car to at QUICK LANE at Randall Reed's Planet Ford. If you have a problem with your car, I really recomment QUICK LANE. They really worked with us to get our car working and they were very successful in getting it repaired with very low cost to us. It is doing great! Fantastic work! He knows what to do, very knowledgeable. Thank you Ricky. You made me a believer in Quick Lane auto repair and I pray that you continue to do excellent work at Quick Lane for your customers. There is another person that works there that will work with you. His name is Adrian.

Salesman was friendly,efficient and knowledgeable, wish finance could find a quicker way for their step in the process, only thing I was uneasy about was the mileage on the car facts and mileage showing in the car and my paperwork were significantly different and the reason given didn’t make sense to me but overall I’m happy!

Great experience. Jonathan made it easy and quick. As quick as buying a car from a dealership can be. It was my first time buying a Ford. If I buy another Ford Jonathan and Planet Ford will be my first call.

I definitely recommend working and dealing with the team at planet ford. Great and quick service every time.

Darren made the buying experience seamless, fair price on my trade, and the exact truck we wanted.

I've been coming here for years always top notch customer service. I know im in good hands when i walk in the door.

I filled this out three times already. Everything was great. !! Please stop sending them. Thank you

The dealership did a great job performing service and addressing the issue with my vehicle.

Worked with me from distance and kept me updated by photos and txt. Worked on pricing and found package I wanted. Completed paper work to register out of state

STOP SCROLLING. If you’re buying a car and not going to Randall Reed’s Planet Ford… you’re doing it wrong. From DAY ONE this team came with absolute HOG ENERGY. Mark (GM) and Dominic didn’t just “sell” me as they locked in, asked the right questions, and built the deal around ME. No games. No runaround. Just straight-up professionalism with confidence. They actually listened, gave real opinions, and guided the whole process like pros. That’s rare. Then Billy in finance stepped in and took it to another level fast, smooth, zero stress. In and out like a well-oiled machine. This wasn’t just a purchase… this was a POWER MOVE experience. 💥 5 STARS 💥 ELITE TEAM 💥 ZERO NONSENSE If you want results and a team that brings that ENERGY, pull up to Randall Reed’s Planet Ford ASAP.