Reviews
1500 miles after purchase having to spend 1700 dollars to get a injector and def heater module replace. Not happy with service department.
1500 miles after purchase having to spend 1700 dollars to get a injector and def heater module replace. Not happy with service department.
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- Buying process
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
No lines, clear service. Easy in and out. Friendly and clean. I also like the music.
No lines, clear service. Easy in and out. Friendly and clean. I also like the music.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience with Randall Reed and Planet Ford! Mark Kolon made it so easy for us to trade in our car. From the initial contact to the end of the ransaction when we received our car, Mark was amazing. He helped us through the financing aspect as well. Juan in financing made it easy for us to get our permanent vehicle tags by communicating with our county DMV. Great experience with RRPF - Thank you Randall, Mark and Juan!
Great experience with Randall Reed and Planet Ford! Mark Kolon made it so easy for us to trade in our car. From the initial contact to the end of the ransaction when we received our car, Mark was amazing. He helped us through the financing aspect as well. Juan in financing made it easy for us to get our permanent vehicle tags by communicating with our county DMV. Great experience with RRPF - Thank you Randall, Mark and Juan!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I would love to give this a higher review because Evan, the guy that worked on my car, was very nice and helpful however, they took 5 months to fix my car. My car was sitting on their lot for 5 months and I barely received any updates. Then I receive my car back with no gas in it.
I would love to give this a higher review because Evan, the guy that worked on my car, was very nice and helpful however, they took 5 months to fix my car. My car was sitting on their lot for 5 months and I barely received any updates. Then I receive my car back with no gas in it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Never have had a problem with Randall Reed. Always professional and courteous. They have always gone above and beyond to help me with any issues that arise. Hope they continue 😉 They are a great team.
Never have had a problem with Randall Reed. Always professional and courteous. They have always gone above and beyond to help me with any issues that arise. Hope they continue 😉 They are a great team.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Guy and Manny were amazing. They were very pleasant to work with. They listened to what I wanted and made it possible. I have never been treated so well at a dealership before.
Guy and Manny were amazing. They were very pleasant to work with. They listened to what I wanted and made it possible. I have never been treated so well at a dealership before.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service. Rapid deal completion technology training was excellent. Fleet sales manager took good care of us.
Excellent customer service. Rapid deal completion technology training was excellent. Fleet sales manager took good care of us.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Good dealer. Easy transaction, no unnecessary dealer add ons, good pricing. Very pleased with RRPF in Humble and Kyle Sandell. He went above and beyond to make our deal happen.
Good dealer. Easy transaction, no unnecessary dealer add ons, good pricing. Very pleased with RRPF in Humble and Kyle Sandell. He went above and beyond to make our deal happen.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
LJ was awesome, make sure to ask for him. He won't let you down.
LJ was awesome, make sure to ask for him. He won't let you down.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brought my ford in with 70k miles I bought new in 2019 for the same cam problem I brought it in 2 times before. I was told I need a new engine at 70K miles. Will never buy a ford again RAM trucks from here forward. 10k Past warranty and ford wanted me to pay 8700 to help replace a motor that obviously was defective from the start.
Brought my ford in with 70k miles I bought new in 2019 for the same cam problem I brought it in 2 times before. I was told I need a new engine at 70K miles. Will never buy a ford again RAM trucks from here forward. 10k Past warranty and ford wanted me to pay 8700 to help replace a motor that obviously was defective from the start.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair