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Planet Ford 59

(4,129 reviews)
Visit Planet Ford 59
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

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New (855) 361-4909 (855) 361-4909
Used (877) 586-7290 (877) 586-7290
Service (888) 867-2950 (888) 867-2950

Inventory

See all 925 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Randall Reed's Planet Ford in Humble Texas (serving greater Houston Atascocita Kingwood Katy Conroe) is part of World Class Automotive Group. Planet Ford on Hwy. 59 is proud to be one of they highest award-winning Ford dealers. They've earned 8 consecutive Ford Triple Crowns--bestowed upon only the best. In order to be recognized a dealer must receive the President's Award for customer service; being chosen for the Ford One Hundred Club an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. The Houston-area dealership has also been awarded 8 President's Awards which are based on customer surveys.
We're Dealin'!

Service center

Phone number (888) 867-2950

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,129 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 59 from DealerRater.

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Very hospitable, good clean dealer ship friendly environment enjoy working with every department from sales to customer service.

Very hospitable, good clean dealer ship friendly environment enjoy working with every department from sales to customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Sales person was Dominic Hernandez which was a very good sales person. I would recommend him to my freinds

Sales person was Dominic Hernandez which was a very good sales person. I would recommend him to my freinds

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service always communication if I wouldn’t get answer when I called he would immediately call me when available

Great service always communication if I wouldn’t get answer when I called he would immediately call me when available

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Awesome customer service from my sales rep. Oliver francisco. He went above n beyond to help us get the truck we want it. If i could give him a 100 rating for his attention I will do it.

Awesome customer service from my sales rep. Oliver francisco. He went above n beyond to help us get the truck we want it. If i could give him a 100 rating for his attention I will do it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They explained the math behind the pricing when I questioned them. They all were courteous.

They explained the math behind the pricing when I questioned them. They all were courteous.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great customer service! Our salesman made sure the transaction was seamless and had everything prepared when we arrived.

Great customer service! Our salesman made sure the transaction was seamless and had everything prepared when we arrived.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The mechanics took the extra effort to find the source of the noise in the rear of the vehicle. The collision center should have found it

The mechanics took the extra effort to find the source of the noise in the rear of the vehicle. The collision center should have found it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Sales practices were not up front with all their explanations. I was disappointed with the experience and length of time having to make corrections. The time involved in the process was ridiculous. They got addresses and phone numbers wrong. Overall experiences would not bring me back. This is the third vehicle we bought here but that shows our great satisfaction with the product not the service.

Sales practices were not up front with all their explanations. I was disappointed with the experience and length of time having to make corrections. The time involved in the process was ridiculous. They got addresses and phone numbers wrong. Overall experiences would not bring me back. This is the third vehicle we bought here but that shows our great satisfaction with the product not the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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Rodney was extremely professional and caring. He was very informative. He handled everything very well.

Rodney was extremely professional and caring. He was very informative. He handled everything very well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Always a pleasure working with the the Planet Ford Commercial team, always clear concise communication and acceptable turnaround.

Always a pleasure working with the the Planet Ford Commercial team, always clear concise communication and acceptable turnaround.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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See all 4129 reviews