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Planet Ford 59

(4,217 reviews)
Visit Planet Ford 59
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

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New (855) 361-4909 (855) 361-4909
Used (877) 586-7290 (877) 586-7290
Service (888) 867-2950 (888) 867-2950

Inventory

See all 741 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Randall Reed's Planet Ford in Humble Texas (serving greater Houston Atascocita Kingwood Katy Conroe) is part of World Class Automotive Group. Planet Ford on Hwy. 59 is proud to be one of they highest award-winning Ford dealers. They've earned 8 consecutive Ford Triple Crowns--bestowed upon only the best. In order to be recognized a dealer must receive the President's Award for customer service; being chosen for the Ford One Hundred Club an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. The Houston-area dealership has also been awarded 8 President's Awards which are based on customer surveys.
We're Dealin'!

Service center

Phone number (888) 867-2950

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,217 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 59 from DealerRater.

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I have been working with Steven on servir department and he is been doing an awesome job . I appreciate his help

I have been working with Steven on servir department and he is been doing an awesome job . I appreciate his help

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Completed the transaction in a timely manner, as it was cash transaction. Have been a Ford product, user for 25 years or more. Impressive design with the eco boost design, Technology features that are 1st class.

Completed the transaction in a timely manner, as it was cash transaction. Have been a Ford product, user for 25 years or more. Impressive design with the eco boost design, Technology features that are 1st class.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We were overall pleased. Mo was a great salesman. I don’t know anyone that enjoys dealing with buying a new car. We were pleased with the way everything turned out.

We were overall pleased. Mo was a great salesman. I don’t know anyone that enjoys dealing with buying a new car. We were pleased with the way everything turned out.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Cleanliness, inventory, customer service was great. I have bought before and I will continue to buy from Randall Reed Ford.

Cleanliness, inventory, customer service was great. I have bought before and I will continue to buy from Randall Reed Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This has been the most pleasant car-buying experience I've ever had. While I already had a very clear idea of what I was looking for, Mr. Hector Coronado went above and beyond to accommodate my preferences and present options that aligned as closely as possible with what I had in mind. The entire experience was outstanding! From the purchase itself and the trade-in process to all the little details that truly make a difference. His professionalism, honesty, attention to detail, and the trust he inspired made the process smooth and enjoyable. What impressed me the most was that his excellent customer service didn't end the day I drove off the lot. He continued to follow up and make sure everything was going well in the days afterward. That level of care is what gives you real peace of mind and satisfaction when making such an important decision as purchasing a vehicle. I truly couldn't have asked for a better experience.

This has been the most pleasant car-buying experience I've ever had. While I already had a very clear idea of what I was looking for, Mr. Hector Coronado went above and beyond to accommodate my preferences and present options that aligned as closely as possible with what I had in mind. The entire experience was outstanding! From the purchase itself and the trade-in process to all the little details that truly make a difference. His professionalism, honesty, attention to detail, and the trust he inspired made the process smooth and enjoyable. What impressed me the most was that his excellent customer service didn't end the day I drove off the lot. He continued to follow up and make sure everything was going well in the days afterward. That level of care is what gives you real peace of mind and satisfaction when making such an important decision as purchasing a vehicle. I truly couldn't have asked for a better experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Even with the second time around my vehicle remains with the same issue. Not yet resolved. Very frustrating. This is reflecting service dept, not service advisor. Amanda has been very helpful.

Even with the second time around my vehicle remains with the same issue. Not yet resolved. Very frustrating. This is reflecting service dept, not service advisor. Amanda has been very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I bought a used 2021 F-150 truck. It was the easiest car buyer experience I have ever had. Mark Kolon, the general manager, walked me through the whole process and did everything remotely.

I bought a used 2021 F-150 truck. It was the easiest car buyer experience I have ever had. Mark Kolon, the general manager, walked me through the whole process and did everything remotely.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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It was a very good experience. Being help for a well known associates Alex and Roy C

It was a very good experience. Being help for a well known associates Alex and Roy C

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The parts people REALLY know their products. I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect working order. Pricing is as expected because the quality of the Ford parts are predictably high. I can (and have) bought cheaper parts but they just don't hold up like the OEM parts do.

The parts people REALLY know their products. I trust them (especially Walter) to ask the right questions and help me with the correct part for the correct application to keep my Fords in perfect working order. Pricing is as expected because the quality of the Ford parts are predictably high. I can (and have) bought cheaper parts but they just don't hold up like the OEM parts do.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service . Whole process went smoothly and was in and out in no time at all.

Great customer service . Whole process went smoothly and was in and out in no time at all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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