Planet Ford 59

Porter Quick Lane service is always extremely good. The service team is always friendly and cooperative.

Very dissatisfied with this vehicle. Reported to service dept and after 1 week claim jerking/surging acceleration is normal. Won't be keeping it and never again will I buy a ford.

First, I would like to Say I had my truck detailed on Sunday Sept 20, the day before it was picked up. Secondly, I would like to say thank you to salesman Ken for making the arrangements to have my vehicle picked up for service. Thirdly, the guy that picked up my vehicle wasn’t very friendly, look as if he was mad. Once your service crew finished with my vehicle, they left finger prints and smudge all over it. Chips were all on the floor where someone was eating in it. I don’t eat in my vehicle. Not very happy 🤬

Staff was friendly, service was quick, but noticed after leaving that sticker wasn’t replaced and washer fluid wasn’t topped off. Paid for works package.

Had a bad interaction with one of the sales rep he was really rude and the the finance rep was vary pushy about the add ons

Please write fifteen words about this wonderful Dealership. It was so wonderful, and wonderful, wonderful wonderfully wonderful wonderfully wonderful wonderfully wonderful

We had a tentative deal over the phone and after driving 200+ miles, the deal changed. They met what we agreed to for my trade in, but added an additional $2700 for bedliner, wheel locks, tinted windows, and tailgate lock. Another charge of $423 was added for “govt. fees” (which I called xx). I ended up buying the truck for about $1100 more than the original deal.

Nice local independent dealership. So sick of AutoNation and their lies. It was a nice experience at planet fors

The service I have received from Randall Reed’s Planet Ford – Quick Lane has been nothing short of outstanding. Each time I have visited, I have worked with Joseph Faul, Jr., who has consistently been professional, courteous, and attentive. His communication has been excellent, and he has always provided exceptional customer service. I truly appreciate the quality of service I have received and would highly recommend Joseph and the Quick Lane team.

It was a smooth painless process from sales through financing. Lloyd Tibbitts was great help and would recommend him and his team.