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Planet Ford 59

(4,164 reviews)
Visit Planet Ford 59
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

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New (855) 361-4909 (855) 361-4909
Used (877) 586-7290 (877) 586-7290
Service (888) 867-2950 (888) 867-2950

Inventory

See all 844 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Randall Reed's Planet Ford in Humble Texas (serving greater Houston Atascocita Kingwood Katy Conroe) is part of World Class Automotive Group. Planet Ford on Hwy. 59 is proud to be one of they highest award-winning Ford dealers. They've earned 8 consecutive Ford Triple Crowns--bestowed upon only the best. In order to be recognized a dealer must receive the President's Award for customer service; being chosen for the Ford One Hundred Club an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. The Houston-area dealership has also been awarded 8 President's Awards which are based on customer surveys.
We're Dealin'!

Service center

Phone number (888) 867-2950

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 59 from DealerRater.

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My salesman (Guy) was excellent. Strong product knowledge....very helpful but not at all pushy. No high pressure tactics at any stage of the transaction. The numbers we discussed were the numbers in the final paperwork. I would buy from them again.

My salesman (Guy) was excellent. Strong product knowledge....very helpful but not at all pushy. No high pressure tactics at any stage of the transaction. The numbers we discussed were the numbers in the final paperwork. I would buy from them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Salesman was great , the dealership was true to their word. The experience was very good and I would buy again from them

Salesman was great , the dealership was true to their word. The experience was very good and I would buy again from them

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Nice and clean showroom floor. Pleasant initial interaction with the salesperson but terrible deteriorated incomplete transaction with the finance department. Even worse, I was buying the vehicle immediately not financing over a multiple year period.

Nice and clean showroom floor. Pleasant initial interaction with the salesperson but terrible deteriorated incomplete transaction with the finance department. Even worse, I was buying the vehicle immediately not financing over a multiple year period.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Very friendly very professional very thorough…& Ken kept the process mooovvving…NEVER DISAPPOINT ED…paid attention to the buyer & her husband… no question went unanswered

Very friendly very professional very thorough…& Ken kept the process mooovvving…NEVER DISAPPOINT ED…paid attention to the buyer & her husband… no question went unanswered

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great car buying experience everyone was very helpful throughout the process especially my sales rep. I would definitely recommend this dealership.

Great car buying experience everyone was very helpful throughout the process especially my sales rep. I would definitely recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Routine maintenance service but identified a few issues which I appreciated. Worked to get me setup for a loaner and get my vehicle into service queue. No hassle. Adrian was great to work with. Highly recommended

Routine maintenance service but identified a few issues which I appreciated. Worked to get me setup for a loaner and get my vehicle into service queue. No hassle. Adrian was great to work with. Highly recommended

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Tim has always been helpful and trustworthy. Gets me in asap and gets my vehicle back quickly.

Tim has always been helpful and trustworthy. Gets me in asap and gets my vehicle back quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service was performed as promised and as scheduled. The technician and his mobile truck came to my house to do the service.

Service was performed as promised and as scheduled. The technician and his mobile truck came to my house to do the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sales person lied and gave wrong information on truck specs for engine size and towing option. Truck was still good deal and bought cash. Otherwise would not have bought there.

Sales person lied and gave wrong information on truck specs for engine size and towing option. Truck was still good deal and bought cash. Otherwise would not have bought there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Service personnel were helpful and the service itself was reasonably quick. Assistant manager also was helpful in looking up service information on my wife's car while I was waiting on my truck.

Service personnel were helpful and the service itself was reasonably quick. Assistant manager also was helpful in looking up service information on my wife's car while I was waiting on my truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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