Skip to main content

Planet Ford 59

(4,185 reviews)
Visit Planet Ford 59
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (855) 361-4909 (855) 361-4909
Used (877) 586-7290 (877) 586-7290
Service (888) 867-2950 (888) 867-2950

Inventory

See all 765 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Randall Reed's Planet Ford in Humble Texas (serving greater Houston Atascocita Kingwood Katy Conroe) is part of World Class Automotive Group. Planet Ford on Hwy. 59 is proud to be one of they highest award-winning Ford dealers. They've earned 8 consecutive Ford Triple Crowns--bestowed upon only the best. In order to be recognized a dealer must receive the President's Award for customer service; being chosen for the Ford One Hundred Club an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. The Houston-area dealership has also been awarded 8 President's Awards which are based on customer surveys.
We're Dealin'!

Service center

Phone number (888) 867-2950

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 59 from DealerRater.

Want to share your experience with this dealership?

Write a review

Sussie and Martin are amazing! Second time buying at Randall Reed. Top tier customer service

Sussie and Martin are amazing! Second time buying at Randall Reed. Top tier customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Thank you Rodney for always providing the best service and for always answering any questions I have.

Thank you Rodney for always providing the best service and for always answering any questions I have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Good customer service and sales group is very helpful. Sales group took care of the new vehicle and their technical dept was very helpful.

Good customer service and sales group is very helpful. Sales group took care of the new vehicle and their technical dept was very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Oliver the salesman was great! The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agreed to our original price and agreed to deliver the truck so it turned out ok.

Oliver the salesman was great! The sales mgr almost messed up the sale by changing the price at paper signing and I live 1.5 hrs away. I received a call two days later and they agreed to our original price and agreed to deliver the truck so it turned out ok.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I took my vehicle in for noise coming from the brakes when backing up. They worked on it and repaired something else.. I still have the problem. Still waiting for a call to bring back in to correct the problem when brought in. I was told they were waiting on a mechanic to become available so that they could repair in one day due to not having a rental. This was something that was brought in when purchased.

I took my vehicle in for noise coming from the brakes when backing up. They worked on it and repaired something else.. I still have the problem. Still waiting for a call to bring back in to correct the problem when brought in. I was told they were waiting on a mechanic to become available so that they could repair in one day due to not having a rental. This was something that was brought in when purchased.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very satisfied with the overall purchasing process. The team was very knowledgeable and tentative to my request and questions!

Very satisfied with the overall purchasing process. The team was very knowledgeable and tentative to my request and questions!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

The salesman and managers were very attentive and helpful. I had a problem with a sunroof cracking 1 week after I purchased the truck and they immediately took care of me.

The salesman and managers were very attentive and helpful. I had a problem with a sunroof cracking 1 week after I purchased the truck and they immediately took care of me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

They Let You Know What Really Is Needed and Gives You Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Going On The 6th Today.

They Let You Know What Really Is Needed and Gives You Time To Prepare. I Have Been Trusting Randal Reed For 26 years Since I Moved To Humble Tx , I Have Bought My 5 Cars There , That Lets You Know Going On The 6th Today.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

Having my vehicle serviced at Randall Reed's Planet Ford is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better.

Having my vehicle serviced at Randall Reed's Planet Ford is the best car care experience in Houston. Having Kelli Campbell as my service advisor makes it better.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

I was very impressed with the quality of customer care provided, Luis was my salesman and he made the entire experience positive. I would absolutely recommend Randall Reed’s Planet Ford!

I was very impressed with the quality of customer care provided, Luis was my salesman and he made the entire experience positive. I would absolutely recommend Randall Reed’s Planet Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 4185 reviews