Reviews
What More Can My Comments Say , I Have Been Buying There Since 2001 , Not Only 1 But 9 Cars And With Same Sales Man Richard Fuller .
What More Can My Comments Say , I Have Been Buying There Since 2001 , Not Only 1 But 9 Cars And With Same Sales Man Richard Fuller .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with the service. I got at Randall Reid planet Ford. They are the best in customer service.
I was very pleased with the service. I got at Randall Reid planet Ford. They are the best in customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Got a pretty good price on the vehicle recently purchase and enjoy it very much. Two thanks
Got a pretty good price on the vehicle recently purchase and enjoy it very much. Two thanks
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I only say thank you for your service is tthe best the personal service is the best attitude
I only say thank you for your service is tthe best the personal service is the best attitude
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's a great dealership however, what's the point of making a service appointment when I've been here for over 2 hours for an oil change.
It's a great dealership however, what's the point of making a service appointment when I've been here for over 2 hours for an oil change.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Took my EDGE in for a noise, , they did many things maintenance wise, 2 days later got car back noise still there -$1601 in my pocket… Took it back, they now said the transmission was bad, would set me back $6,000 Took car to Mazda traded in for new CX6. It’s importent this was my 3rd Edge… Anderson Ford was bad but Planet Ford is way worst… called Ford customer service in Detroit and the refunded me $640 Enf of story. No more Fords for me and you know my advise to friend and family…..!!!
Took my EDGE in for a noise, , they did many things maintenance wise, 2 days later got car back noise still there -$1601 in my pocket… Took it back, they now said the transmission was bad, would set me back $6,000 Took car to Mazda traded in for new CX6. It’s importent this was my 3rd Edge… Anderson Ford was bad but Planet Ford is way worst… called Ford customer service in Detroit and the refunded me $640 Enf of story. No more Fords for me and you know my advise to friend and family…..!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Very helpful staff got we need super fast best Dealership in Houston Tx. L will highly recommend.
Very helpful staff got we need super fast best Dealership in Houston Tx. L will highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Kelli Campbell is the best. She communicates throughout the process. The work is done right and delivered on time.
Kelli Campbell is the best. She communicates throughout the process. The work is done right and delivered on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service brought my suv al the way to Stonewall Texas & pick up my 2 trade ins very good sales men
Great service brought my suv al the way to Stonewall Texas & pick up my 2 trade ins very good sales men
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I must admit that the customer service experience is fantastic and that Joseph is a man of his word. He said he would find the problem with my truck, and after 2 days 2 shops it was fixed. He and the entire crew at fastlane are the perfect example of excitement customer service experience. I highly recommend this team for your automotive service needs.
I must admit that the customer service experience is fantastic and that Joseph is a man of his word. He said he would find the problem with my truck, and after 2 days 2 shops it was fixed. He and the entire crew at fastlane are the perfect example of excitement customer service experience. I highly recommend this team for your automotive service needs.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair