Reviews
Excellent all around, very comfortable experience .Derreck Watkins was a pleasure to work with. Finance guy (Samuel) was thorough and precise. No runs no errors, easy going, felt no pressure at signing.
Excellent all around, very comfortable experience .Derreck Watkins was a pleasure to work with. Finance guy (Samuel) was thorough and precise. No runs no errors, easy going, felt no pressure at signing.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service, knowledgeable service staff, and very fair pricing. I had the cam phaser repair done on my 2019 F150 and out of about 2 dozen quotes I received in Houston, Randall Reed's was the best quote and about $1500 more competitive than average shop in the Houston area (I checked dealers and independents). I highly recommend at least getting a quote for any service or repair (especially major) from this shop. They are also good about knowing what actually makes sense to take care of at the same time to more efficiently use labor hours to keep you out of the shop in the future without throwing the kitchen sink at your invoice. Ask for Rodney if you can.
Excellent customer service, knowledgeable service staff, and very fair pricing. I had the cam phaser repair done on my 2019 F150 and out of about 2 dozen quotes I received in Houston, Randall Reed's was the best quote and about $1500 more competitive than average shop in the Houston area (I checked dealers and independents). I highly recommend at least getting a quote for any service or repair (especially major) from this shop. They are also good about knowing what actually makes sense to take care of at the same time to more efficiently use labor hours to keep you out of the shop in the future without throwing the kitchen sink at your invoice. Ask for Rodney if you can.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The process at Planet Ford in Humble is very smooth. Service advisors get you in and out quickly.
The process at Planet Ford in Humble is very smooth. Service advisors get you in and out quickly.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was so kind and helpful. Our salesmen really worked with us to get the vehicle we needed. Our finance guy helped with a little mishap that almost caused us to not buy the vehicle, but ultimately it worked out. Thanks so much for the help!
Everyone was so kind and helpful. Our salesmen really worked with us to get the vehicle we needed. Our finance guy helped with a little mishap that almost caused us to not buy the vehicle, but ultimately it worked out. Thanks so much for the help!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
These guys at Randall Reed’s Planet Ford in Humble are THE BEST! They work efficiently, their work is clean, and they have a good team of techs.
These guys at Randall Reed’s Planet Ford in Humble are THE BEST! They work efficiently, their work is clean, and they have a good team of techs.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I was lied to 3 times. The worst customer relations I’ve ever seen! They refuse to return my call! They promised to void the contract but lied about that too!!
I was lied to 3 times. The worst customer relations I’ve ever seen! They refuse to return my call! They promised to void the contract but lied about that too!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
The sales constant Pamela Cutaia was a pleasure to work with. She was very patient and helped us look for the truck we wanted to purchase. We have purchased a couple of vehicles from the same dealership.
The sales constant Pamela Cutaia was a pleasure to work with. She was very patient and helped us look for the truck we wanted to purchase. We have purchased a couple of vehicles from the same dealership.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Always great customer service. Friendly and efficient staff, quick repairs and comfy waiting area in the cafe
Always great customer service. Friendly and efficient staff, quick repairs and comfy waiting area in the cafe
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shane, Rodney,Jose, and all the Service department is always very attentive. Thank y'all 🙏
Shane, Rodney,Jose, and all the Service department is always very attentive. Thank y'all 🙏
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Trey at quick lane was very professional and knowledgeable. Service was great and fast. I will definitely be back.
Trey at quick lane was very professional and knowledgeable. Service was great and fast. I will definitely be back.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair