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Planet Ford 59

(4,254 reviews)
Visit Planet Ford 59
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed

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New (855) 361-4909 (855) 361-4909
Used (877) 586-7290 (877) 586-7290
Service (888) 867-2950 (888) 867-2950

Inventory

See all 744 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2013.
Randall Reed's Planet Ford in Humble Texas (serving greater Houston Atascocita Kingwood Katy Conroe) is part of World Class Automotive Group. Planet Ford on Hwy. 59 is proud to be one of they highest award-winning Ford dealers. They've earned 8 consecutive Ford Triple Crowns--bestowed upon only the best. In order to be recognized a dealer must receive the President's Award for customer service; being chosen for the Ford One Hundred Club an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. The Houston-area dealership has also been awarded 8 President's Awards which are based on customer surveys.
We're Dealin'!

Service center

Phone number (888) 867-2950

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(4,254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Planet Ford 59 from DealerRater.

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I had to get my Bronco Sport repaired. They did a great job and communicated with me every step of the way.

I had to get my Bronco Sport repaired. They did a great job and communicated with me every step of the way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I took my vehicle to the service for just a service light and they have had since July 3 and the communication is terrible.

I took my vehicle to the service for just a service light and they have had since July 3 and the communication is terrible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Outside of the typical oil change & filter with tire rotation. The service department cannot fix big issues on vehicles. They will hold your vehicle for days without a loaner if you don't demand one from their management. Once the vehicle is returned after weeks of completion they is a 50/50 chance that they fixed the problem, sometimes coming back and saying we can replicate or see the issue with the car after telling the employee what the service is.

Outside of the typical oil change & filter with tire rotation. The service department cannot fix big issues on vehicles. They will hold your vehicle for days without a loaner if you don't demand one from their management. Once the vehicle is returned after weeks of completion they is a 50/50 chance that they fixed the problem, sometimes coming back and saying we can replicate or see the issue with the car after telling the employee what the service is.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Advidor was very helpful and service was amazing. No wait at all. I will definitely be back.

Advidor was very helpful and service was amazing. No wait at all. I will definitely be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Good job good price was easy to work with thanks for all the help you did

Good job good price was easy to work with thanks for all the help you did

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very helpful and professional thank everyone that was involved for helping and making it happen especially your salesman Hector Coronado he went out of his way to help me make sure everything went the right way so thank everyone for me to get the truck that I wanted appreciate it very much

Very helpful and professional thank everyone that was involved for helping and making it happen especially your salesman Hector Coronado he went out of his way to help me make sure everything went the right way so thank everyone for me to get the truck that I wanted appreciate it very much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled timeline. Thank you

Professional, easy to schedule, easy to drop off, great communication. Only one oversight, one of the recalls needed parts, but again great communication and the work was still finished in my scheduled timeline. Thank you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service department was amazing like always. We called them up to get our oil changed and see if we needed some of the recalls that had been mentioned. Instead of having to come into the dealership they sent a technician straight to our house and did everything there for us. It was so smooth and easy!!

The service department was amazing like always. We called them up to get our oil changed and see if we needed some of the recalls that had been mentioned. Instead of having to come into the dealership they sent a technician straight to our house and did everything there for us. It was so smooth and easy!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Joseph at quick lane is fantastic and the service is great, check it out for yourself you won't be disappointed

Joseph at quick lane is fantastic and the service is great, check it out for yourself you won't be disappointed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The works is the way to go. Ty the service manager had us in & out in no time at all. Excellent customer service

The works is the way to go. Ty the service manager had us in & out in no time at all. Excellent customer service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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