Reviews
Mini car purchase, maximum performance sales team.
Took mini in for repair. Decided to trade in and purchase used. Incentive program was more to my liking and instead purchased new. Easiest, fastest deal from service, to used, to new car sales. Associates worked with each other seamlessly to make this purchase experience the fastest, easiest ever. Well done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laurie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Jose did an amazing job helping me find the right car for
Jose did an amazing job helping me find the right car for me. We test drove a Toyota Prius and I was sold. They insured that everything was ready to go and the car was in top shape before I took it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
Nice and easy!
Nice and easy! In and out! Exactly what was expected! And I liked their coffee in the waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Used Mini purchase
Great experience and customer service. James Fife, our sales person was great!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Diana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
lisarae504@yahoo.com
The service advisor, Jessica was great. She made sure I was well taken care of. The technician overlooked one of my concerns. I had to turn around after leaving. I had to leave my car overnight. It was unsafe to drive. The shop foreman and service advisor were great. Got me in a loaner. Parts are in this morning.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Everyone here is very kind and helpful.
Everyone here is very kind and helpful. Very thorough update on my car. I appreciated the transparency in their inspection and suggestions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
First things first, my wife and I could not have asked
First things first, my wife and I could not have asked for a better car buying experience. We live approximately 3 hours away from "Mini of The Woodlands" but that didn't stop Senior Sales Advisor Brian from being responsive and accommodating from the moment I reached out about purchasing a vehicle. He kept me updated with the shipping times/process as well as making sure my mini came with everything I asked for. The actual buying process was hassle free as Brian had the ball rolling as soon as we made it to the dealer location. It was very nice having someone who felt like a fan of people being able to get the vehicle they love. A great experience with great staff that ended with me getting the car I've been wanting for a long time now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Great.
Great. My only complain is that for such an easy service, it took way too long - even when I had an appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Mini of the woodlands review
The person I had been corresponding with was not in the office but I received help and I couldn?t get the car I wanted but they worked with me to get me into a car that day. It was a very stressful long exhausting process but after 5.5 hours I had my car.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
MINI of the Woodlands
I recently purchased my very first MINI from MINI of the Woodlands and couldn?t be happier. Brian Lowden walked me through the custom build process and kept me updated every week until my MINI arrived. The day I picked it up from the dealership, Brian took the time to personally demonstrate all the features and answer my questions before I drove off the lot.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carl, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
