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MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

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Great, fast customer service!

Great, fast customer service! Nathan & my finance rep were timely and I was the best service I’ve had in Years!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Felicia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

The team was very responsive and delivered the vehicle I

The team was very responsive and delivered the vehicle I wanted. I am very happy with my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Excellent customer service.

Excellent customer service. Dealership is very clean, staff courteous, and very knowledgeable. Excellent acquisition department . Good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

The showroom is always clean, the staff are always

The showroom is always clean, the staff are always friendly, and the service is usually pretty quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

Great dealership.

Great dealership. Very friendly with a clean facility. Staff was very helpful as this was the first ever MiNI I have purchased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

I was impressed the way they take care, since you get

I was impressed the way they take care, since you get into the store they are all kind, helpful! Tank you Olman thank you Jose and thank you Daniel for all help, time, kindness with us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Purchase my pre owned vehicle from here and brought it in

Purchase my pre owned vehicle from here and brought it in for service since the sales staff was so great to get my oil changed and wipers replaced! I was in and out in no time and was a great experience! If you bought your vehicle from here or not you should come for the service and friendly environment! Would recommend to all friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the warm recommendation of the team here at MINI of The Woodlands. If you have any further questions, please don't hesitate to reach out!

Mini Cooper Service Department

Excellent customer service! I took my vehicle in for a check engine light warning. After inspection they found other issues and worked my Warrany company directly. Awesome staff and they even provided a great loaner! ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests, and we look forward to your next visit!

Excellent customer service!

Excellent customer service! I took my vehicle in for a check engine light warning. After inspection they found other issues and worked my Warrany company directly. Awesome staff and they even provided a great loaner! 🚗

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Aaron and the entire team at MINI of The Woodlands did an

Aaron and the entire team at MINI of The Woodlands did an outstanding job during the purchase of my new Countryman. This is my third MINI in an 18 year period. I wouldn’t go anywhere else. Great communication and they always make me feel important when I deal with them. I would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of MINI of The Woodlands and we hope to be of service again in the future.