Reviews
Repair Service
It was my first time dealing with them, They were very informed and professional. I was in for service on a mini I purchased for my son a month or so ago.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Stephen, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Had a side wall blow out, they fit me in last minute and
Had a side wall blow out, they fit me in last minute and also noticed that I need a service plus oil change. Tire was warranted and in and out in less than 1 and half hours
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great customer service James and Dustin were super nice
Great customer service James and Dustin were super nice an helpful with the process of ordering my new 2023 Mini Cooper S Countryman Untamed. I would highly recommend you going here and having one of them helping with picking the right mini for you will not regret it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We appreciate your recommendation of MINI of The Woodlands and we hope to be of service again in the future.
2012 Mini Cooper Service
Excellent experience and much improved from a year ago.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
It is the service technicians that make this dealer
It is the service technicians that make this dealer awesome. Kara has an awesome personality and was great service tech advisor who really cares.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Great place
This dealership was nice and clean. Brian kept his word on the truck I wanted. Danny kept payments close to what I wanted without any problems. Great place to buy a vehicle! Thanks
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Service at mini
Kara at mini of The Woodlands is absolutely amazing! She made me feel confident about my choices with what services to get. She answered all my questions to my hesitations, she was understanding and patient with me. I would and will come back to this Mini just because of the great customer service she gave me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Josh, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
In February, we ordered our 3rd MINI, this time a JCW.
In February, we ordered our 3rd MINI, this time a JCW. The dealership worked with us a we built the car online. Once it was ordered, they kept me informed during the manufacturing, overseas shipment, and local delivery. We traveled from Arkansas to pick up the car. Once we arrived, the sales team made the paper work process seamless and then our sales rep thoroughly reviewed the cars features with us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Woodlands Mini Service Shines
I bought my mini at this dealership 8 years ago. The service dept is efficient, reliable and communicates well during the repair process no matter how small. This appt. was no different.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Susan, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mini service review
Paloma was very friendly and professional. I was very pleased with the service I received at Mini of The Woodlands.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Susan, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!