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MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

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Thank You Mini of the Woodlands for helping me in an

Thank You Mini of the Woodlands for helping me in an emergency. I truly appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi SidneyS, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Explorer

Nice suv but 31 days after buying its in shop for a timing belt problem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I recently took in my car for service work and warranty

I recently took in my car for service work and warranty work. I was not able to receive a loaner for the warranty work and they never did the actual service that was needed to be completed at the; all though they did complete the warranty work and did a great job it left me without a car for a week and I will have to take the car back in very soon for the service work it needs that is required by mini. This is very frustrating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Excellent customer service

Excellent customer service support. Ensured work was preformed timely and the car returned clean/washed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Jim Geyser

Excellent experience! Service Dept was Great. I was treated very well and everyone was very nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

I’ve been going to this dealership in the past 4 years.

I’ve been going to this dealership in the past 4 years. Their service has always been good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Devi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

I've been going to MINI of the Woodlands for service for

I've been going to MINI of the Woodlands for service for quite a few years now (I'm on my fifth MINI and I loved every one!), and they have always been very professional and helpful for any and all of my needs. I really wouldn't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Very clean.

Very clean. Sales staff especially Brian very professional and knowledgeable. Overall the best car buying experience we have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Great customer service! They were helpful without being...

Great customer service! They were helpful without being pushy. They were quick to respond to questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Mini of the woodlands review

Engine light came on and Mini determine it was a vent in the gas tank. Item covered by insurance policy and repaired. Loaner car provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Chris, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!