Skip to main content

MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

Want to share your experience with this dealership?

Write a review

navachi

Would have gotten 5 stars but after my service was completed they did not wash my car and left fluids on my car. Plus they forgot I was waiting and I was sitting for 20 min saw my car and asked how long had my car been sitting there? The rep stated he didn't know. To make a long story short.. they forgot about me. I left very upset. Not intending on going back to that cite.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mini of The Woodlands

Spencer Boyd and the rest of the team at Mini of The Wooodlands gave us quality service. We appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

4 door Mini Hardtop from Mini of the Woodlands

Fantastic experience! JayDee made it super easy and super friendly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nice people

Even though I didn?t purchase from MINI Woodlands the staff was more than happy to answer any and all questions that I had regarding the used vehicle I was interested in. Would recommend anyone go to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are pleased our team delivered great customer service and answered all your questions. Thanks for the recommendation and have an amazing day!

Mrs. vazquez

I was well informed of the time I had to wait and of the repairsy needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sumit Bhat

It was not so good experience in beginning but once Art took over it was flawless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Regular Maintenance Check

I bought my MINI in mid Nov and though I went theough the manual and settings on the car, I wanted to make sure it didn't need any immediate services. I made an appointment at the MINI Dearlership in The Woodlands to have it checked, even though I did not purchase here and the service was exceptional. I will continue to bring my car here for all services, routine and specialized, not only because it would be best for my car but also because the staff here is knowledgeable, patient, friendly and kind. Nolan Doss answered all my questions and made me feel very at ease that my car was getting the best care possible. Thanks again to the wonderful team at MINI in The Woodlands, Monica Varela

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Out of State purchase

Very friendly and professional sales team that was willing to fix a few small blemishes on the vehicle to improve true Customer satisfaction. I was an out of state buyer, (great price on the exact vehicle and options I was looking for) however, I would definitely recommend this dealership for the buyer experience I had throughout the process. Thanks Mark and Noah for all your support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good Service

I had an unknown reason for a knocking sound from the front end. It took a fair amount of time to locate a faulty transmission support. But it was found and repaired. Because of our distance from the dealer, we were provided a loaner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jean, we are pleased to hear that everything was completed to your satisfaction! We look forward to assisting you again in the future! Take care!

Friendly and courteous

Service representative, Kelly, was friendly and courteous. Work was completed in a very acceptable amount of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No