Gullo Ford of Conroe - The Woodlands

Gullo Ford made buying a car a pleasant experience. The salesperson, Dolores was excellent to work with. I will certainly continue to rely on Gullo for my automobile needs in the future.

Top down service and customer interaction. The purchasing process is streamlined and efficient. Questions are always anticipated and answered to my satisfaction. Great family that treats every customer like family.

Jayson was responsive and respected my time. He had me in and out in less than 1 hour.

We couldn't buy one as we dint find the one we were needing. However Ben and Bryan have been so helpful and committed. Thank you!

Awesome buying experience. Colton Moydell was great to work with and got me an exceptional deal on my new vehicle as well as a competitive value for my trade. Go see him for a great sales experience! Low pressure, transparent, won't try to sell you anything you don't want/need.

Shawntae was able to find exactly what I needed, with the first vehicle she showed me. She made me feel comfortable on my test drive, and went out of her way to accommodate my schedule during the buying process. To walk in and out of a dealership, not only quickly, but satisfied is a huge blessing in itself. I love everything about my new f150, and I am so grateful for the help of Shawntae!

Everything was first rate with this car dealership. It was so easy to get financed and get the monthly payment where I wanted it. Would definitely recommend this dealership

Gullo always has the family feel to it. The team members work together well, and I wasn't bombarded by several layers of management, trying to "close the deal" but rather a knowledgeable sales rep and one direct manager to help me find the truck I actually needed.

Gary Parker is the best in the fleet!! Stellar gentleman right there! He?s our go to!! This place takes care of all of our fleet vehicles and we love them!

As a long time Ford girl owning 7 Fords to date, it is sad to report such an awful experience with a dealer service that I am now looking to buy a different make of vehicle and referring people away from Gullo Ford. Gullo Ford of Conroe installed new brake pads and rotos. Upon completion, there was severe vibration through the steering wheel (did they even do a post install test drive?). I brought it back to them to fix. They did not replace the rotors under warranty; instead they said that they machined the new rotors (which can only be done once in the life of rotors, so may shorten the life of the new rotors), but the severe vibration was still there (again, did they test drive it, or think I wouldn’t call them out?). I had no confidence Gullo would get it fixed right the 3rd time, so I brought it to a dealer service in another state that was trustworthy. That dealer found that the rotors were warped and said that Gullo should have replaced the rotors under warranty when I returned the vehicle. That dealer also identified that there was no evidence that Gullo had machined the rotors as was stated on the receipt from the return visit, which would be fraud. That dealer called Gullo to ask if they would cover the cost of repairs (it took 5 phone calls for the Gullo Service Manager to accept the call through the receptionist); Gullo admitted they should have replaced the warped rotors they installed, but refused to cover the costs of repair. So after paying >$1200 for the brakes initially, I had to pay $500 to have the new rotors machined. Gullo Ford has ruined my Ford fandom. And it is disappointing that Ford corporation is not managing the quality of service at its dealers.