Reviews
Fast and friendly service willing to help you get in the
Fast and friendly service willing to help you get in the vehicle that's right for you.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a new F-150 for my 18-year-old at Gullo Ford was a
Buying a new F-150 for my 18-year-old at Gullo Ford was a rollercoaster—but thanks to Aaron Robertson, it ended exactly where I needed it to. I came in for Ford’s national lease promo with specific numbers in mind (monthly payment, deposit, term, and mileage), and Aaron immediately understood my goals and got to work. As is typical with many dealerships, once the deal moved from Aaron’s desk to the sales manager and F&I, the “based on a specific MSRP” fine print and other back-and-forth started to cloud what should have been a straightforward promo. It felt like the familiar smoke-and-mirrors phase where the numbers begin to shift. This is where Aaron really stood out: he fought for my deal, kept the conversation anchored to the national program, and pushed internally until the final paperwork matched exactly what I expected—no surprises on payment, drive-off, term, or mileage. Aaron was professional, transparent, and incredibly persistent. He balanced my objectives with the store’s minimum targets without losing sight of what I asked for. In a dealership environment that doesn’t always put the customer first, Aaron was the clear exception and the reason I drove off in the right truck at the right price. If you’re shopping at Gullo Ford, ask for Aaron Robertson—he’s the advocate you want on your side.
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- Buying process —
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Buying a new F-150 for my 18-year-old at Gullo Ford was a
Buying a new F-150 for my 18-year-old at Gullo Ford was a rollercoaster—but thanks to Aaron Robertson, it ended exactly where I needed it to. I came in for Ford’s national lease promo with specific numbers in mind (monthly payment, deposit, term, and mileage), and Aaron immediately understood my goals and got to work. As is typical with many dealerships, once the deal moved from Aaron’s desk to the sales manager and F&I, the “based on a specific MSRP” fine print and other back-and-forth started to cloud what should have been a straightforward promo. It felt like the familiar smoke-and-mirrors phase where the numbers begin to shift. This is where Aaron really stood out: he fought for my deal, kept the conversation anchored to the national program, and pushed internally until the final paperwork matched exactly what I expected—no surprises on payment, drive-off, term, or mileage. Aaron was professional, transparent, and incredibly persistent. He balanced my objectives with the store’s minimum targets without losing sight of what I asked for. In a dealership environment that doesn’t always put the customer first, Aaron was the clear exception and the reason I drove off in the right truck at the right price. If you’re shopping at Gullo Ford, ask for Aaron Robertson—he’s the advocate you want on your side.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to Aaron's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Worst car buying experience I have ever had.
Worst car buying experience I have ever had. These people are close to being incompetent and downright dirty when it comes to explaining the financing details to a customer.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello John, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (281) 367-0000 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.
This was my WORST car buying experience EVER.
This was my WORST car buying experience EVER. I will NEVER buy a new vehicle from GULLO Ford again. Incompetent salesman and dirty underhanded finance personnel. Not one good word to say, not one.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Steve, the sales manager, and Rudy, the salesman, were
Steve, the sales manager, and Rudy, the salesman, were excellent, and I felt like I got a fair deal.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently bought a vehicle from Gullo Ford in Conroe,
I recently bought a vehicle from Gullo Ford in Conroe, Texas and received excellent service from Jacoby in sales and Jordan in finance. The vehicle is excellent, too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Robin, your satisfaction means a lot to us, and we truly appreciate you choosing Gullo Ford of Conroe for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
The dealership has always been fantastic.
The dealership has always been fantastic. l have been a Ford man for most of my life, but I have also owned a Chevy, a Pontiac, and a Dodge Charger at one time. But I always returned to the fold. The Car is very good; reliable, economical, fun to drive. It has a few bad points, the biggest being blind spots, and a dash board that disappeared due to lack of lighting in bright sunlight. Other than that, no too shabby. One other thing; being 'elderly', I am used to being able to work on my car. My 1966 Mustang had an owner's manual about 1/4 " thick, and you could almost rebuild the car with it. T Edge's manual is handbound, almost 3/4 " thick, and loaded with does and don'ts, warnings, cautions, and advisories. I fixed Airplanes for a living. when I open the hood on my edge , I make sure the engine is still there, and then close it. Ahh, the good old days. Thanks for letting me vent. Hope it gets posted. Charles E. Richmond, Conroe, Texas The BEAR 🐻
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you. The website could have been easier to use, for the review, but, hey, I'm old, so.... Again, thanks.
I did.
Lilly was awesome made the process seamless.
Lilly was awesome made the process seamless. We bought a vehicle from her before. Everyone else at the dealership is professional and makes me feel comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gullo Ford of Conroe! Please let us know if there is ever anything else we can do for you! Safe travels!
My experience was amazing.
My experience was amazing. My sales person, Garrett Skinner was such a good communicator. He helped me find the perfect SUV for my needs. Garrett was knowledgeable and made sure to explain all the systems. Everyone at Gullo was friendly, professional and made me feel like their only customer. I am now a Gullo customer for life!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
