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Gullo Ford of Conroe - The Woodlands

(2,948 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (936) 228-4990 (936) 228-4990
Used (936) 228-3918 (936) 228-3918
Service (936) 228-3916 (936) 228-3916

Reviews

(2,948 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gullo Ford of Conroe - The Woodlands from DealerRater.

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Fast and friendly service willing to help you get in the

Fast and friendly service willing to help you get in the vehicle that's right for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buying a new F-150 for my 18-year-old at Gullo Ford was a

Buying a new F-150 for my 18-year-old at Gullo Ford was a rollercoaster—but thanks to Aaron Robertson, it ended exactly where I needed it to. I came in for Ford’s national lease promo with specific numbers in mind (monthly payment, deposit, term, and mileage), and Aaron immediately understood my goals and got to work. As is typical with many dealerships, once the deal moved from Aaron’s desk to the sales manager and F&I, the “based on a specific MSRP” fine print and other back-and-forth started to cloud what should have been a straightforward promo. It felt like the familiar smoke-and-mirrors phase where the numbers begin to shift. This is where Aaron really stood out: he fought for my deal, kept the conversation anchored to the national program, and pushed internally until the final paperwork matched exactly what I expected—no surprises on payment, drive-off, term, or mileage. Aaron was professional, transparent, and incredibly persistent. He balanced my objectives with the store’s minimum targets without losing sight of what I asked for. In a dealership environment that doesn’t always put the customer first, Aaron was the clear exception and the reason I drove off in the right truck at the right price. If you’re shopping at Gullo Ford, ask for Aaron Robertson—he’s the advocate you want on your side.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a new F-150 for my 18-year-old at Gullo Ford was a

Buying a new F-150 for my 18-year-old at Gullo Ford was a rollercoaster—but thanks to Aaron Robertson, it ended exactly where I needed it to. I came in for Ford’s national lease promo with specific numbers in mind (monthly payment, deposit, term, and mileage), and Aaron immediately understood my goals and got to work. As is typical with many dealerships, once the deal moved from Aaron’s desk to the sales manager and F&I, the “based on a specific MSRP” fine print and other back-and-forth started to cloud what should have been a straightforward promo. It felt like the familiar smoke-and-mirrors phase where the numbers begin to shift. This is where Aaron really stood out: he fought for my deal, kept the conversation anchored to the national program, and pushed internally until the final paperwork matched exactly what I expected—no surprises on payment, drive-off, term, or mileage. Aaron was professional, transparent, and incredibly persistent. He balanced my objectives with the store’s minimum targets without losing sight of what I asked for. In a dealership environment that doesn’t always put the customer first, Aaron was the clear exception and the reason I drove off in the right truck at the right price. If you’re shopping at Gullo Ford, ask for Aaron Robertson—he’s the advocate you want on your side.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to Aaron's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Worst car buying experience I have ever had.

Worst car buying experience I have ever had. These people are close to being incompetent and downright dirty when it comes to explaining the financing details to a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello John, we are so disappointed to learn of this situation you have described. We take our customers’ comments seriously so we hope that you’ll give us a call at (281) 367-0000 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

This was my WORST car buying experience EVER.

This was my WORST car buying experience EVER. I will NEVER buy a new vehicle from GULLO Ford again. Incompetent salesman and dirty underhanded finance personnel. Not one good word to say, not one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve, the sales manager, and Rudy, the salesman, were

Steve, the sales manager, and Rudy, the salesman, were excellent, and I felt like I got a fair deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a vehicle from Gullo Ford in Conroe,

I recently bought a vehicle from Gullo Ford in Conroe, Texas and received excellent service from Jacoby in sales and Jordan in finance. The vehicle is excellent, too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Robin, your satisfaction means a lot to us, and we truly appreciate you choosing Gullo Ford of Conroe for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

The dealership has always been fantastic.

The dealership has always been fantastic. l have been a Ford man for most of my life, but I have also owned a Chevy, a Pontiac, and a Dodge Charger at one time. But I always returned to the fold. The Car is very good; reliable, economical, fun to drive. It has a few bad points, the biggest being blind spots, and a dash board that disappeared due to lack of lighting in bright sunlight. Other than that, no too shabby. One other thing; being 'elderly', I am used to being able to work on my car. My 1966 Mustang had an owner's manual about 1/4 " thick, and you could almost rebuild the car with it. T Edge's manual is handbound, almost 3/4 " thick, and loaded with does and don'ts, warnings, cautions, and advisories. I fixed Airplanes for a living. when I open the hood on my edge , I make sure the engine is still there, and then close it. Ahh, the good old days. Thanks for letting me vent. Hope it gets posted. Charles E. Richmond, Conroe, Texas The BEAR 🐻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you. The website could have been easier to use, for the review, but, hey, I'm old, so.... Again, thanks.

Consumer response

I did.

Lilly was awesome made the process seamless.

Lilly was awesome made the process seamless. We bought a vehicle from her before. Everyone else at the dealership is professional and makes me feel comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gullo Ford of Conroe! Please let us know if there is ever anything else we can do for you! Safe travels!

My experience was amazing.

My experience was amazing. My sales person, Garrett Skinner was such a good communicator. He helped me find the perfect SUV for my needs. Garrett was knowledgeable and made sure to explain all the systems. Everyone at Gullo was friendly, professional and made me feel like their only customer. I am now a Gullo customer for life!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.