Reviews
I'm a 1st time buyer an I'm highly satisfied with my
I'm a 1st time buyer an I'm highly satisfied with my first purchase! Quick and easy process. I love my car Highly recommended
I'm a 1st time buyer an I'm highly satisfied with my
I'm a 1st time buyer an I'm highly satisfied with my first purchase! Quick and easy process. I love my car Highly recommended
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not the experience I expected.
Not the experience I expected. I was sold a defect vehicle. Making a sale is what’s demonstrated, traded in vehicles are just appraised and resold, no maintenance done. This was the worst birthday, service didn’t care about the facts and handled this unprofessionally. General Management never returned my call. Utterly Ridiculous, issue isn’t fixed. I haven’t spent 4 hours in the vehicle I purchased. It’s been a week I’ve lost out on wages and still have yet to receive the vehicle that I was notified of, its still defect, check engine still on. I am however seeking legal action.
Not the experience I expected.
Not the experience I expected. I was sold a defect vehicle. Making a sale is what’s demonstrated, traded in vehicles are just appraised and resold, no maintenance done. This was the worst birthday, service didn’t care about the facts and handled this unprofessionally. General Management never returned my call. Utterly Ridiculous, issue isn’t fixed. I haven’t spent 4 hours in the vehicle I purchased. It’s been a week I’ve lost out on wages and still have yet to receive the vehicle that I was notified of, its still defect, check engine still on. I am however seeking legal action.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Great experience!! Love our new Expedition!! Awesome salesman Stanley Arnold. Thanks for all of your help!!! Best dealership and staff will buy there again. Thanks!!
Great experience!
Great experience!! Love our new Expedition!! Awesome salesman Stanley Arnold. Thanks for all of your help!!! Best dealership and staff will buy there again. Thanks!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything.
Sales and financial dept were very helpful and
Sales and financial dept were very helpful and knowledgeable I will definitely use them for future purchases
Sales and financial dept were very helpful and
Sales and financial dept were very helpful and knowledgeable I will definitely use them for future purchases
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I went in to purchase a car and he made it happen.
I went in to purchase a car and he made it happen. The experience with the dealership and salesman were great, finance company not so much. Would definitely recommend anyone looking for a vehicle to contact Preston.
I went in to purchase a car and he made it happen.
I went in to purchase a car and he made it happen. The experience with the dealership and salesman were great, finance company not so much. Would definitely recommend anyone looking for a vehicle to contact Preston.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kristina, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The dealership was respectful and helpful from the start
The dealership was respectful and helpful from the start of the sale. They also had great customer service.
The dealership was respectful and helpful from the start
The dealership was respectful and helpful from the start of the sale. They also had great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone was so nice and helpful.
Everyone was so nice and helpful. The price was amazing. Ill never go anywhere else to buy a new vehicle
Everyone was so nice and helpful.
Everyone was so nice and helpful. The price was amazing. Ill never go anywhere else to buy a new vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I had an awesome time with this dealership.
I had an awesome time with this dealership. They had great customer service from the very start no pressure and worked with me from the start of my deal.
I had an awesome time with this dealership.
I had an awesome time with this dealership. They had great customer service from the very start no pressure and worked with me from the start of my deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Terry, our Staff is dedicated to providing all our guests with outstanding customer service. Don't hesitate to call us if you ever need anything. Be safe on the road!
This was my first vehicle purchase in 14 years, so I
This was my first vehicle purchase in 14 years, so I walked into the process feeling a little nervous and unsure of what to expect. I?m happy to say that my experience at AutoNation Ford completely exceeded my expectations. From start to finish, the process was simple, transparent, and professional. I never felt pressured, rushed, or confused. Everything was explained clearly, and I felt confident and comfortable every step of the way. My salesperson, Stanley Arnold, was absolutely outstanding. He was knowledgeable, patient, and genuinely helpful. He took the time to answer all of my questions and made sure I was comfortable with my decision. His professionalism and attention to detail truly made the difference. If you?re looking for a smooth and stress-free car buying experience, I highly recommend AutoNation Ford in Mobile ? and be sure to ask for Stanley Arnold!
This was my first vehicle purchase in 14 years, so I
This was my first vehicle purchase in 14 years, so I walked into the process feeling a little nervous and unsure of what to expect. I?m happy to say that my experience at AutoNation Ford completely exceeded my expectations. From start to finish, the process was simple, transparent, and professional. I never felt pressured, rushed, or confused. Everything was explained clearly, and I felt confident and comfortable every step of the way. My salesperson, Stanley Arnold, was absolutely outstanding. He was knowledgeable, patient, and genuinely helpful. He took the time to answer all of my questions and made sure I was comfortable with my decision. His professionalism and attention to detail truly made the difference. If you?re looking for a smooth and stress-free car buying experience, I highly recommend AutoNation Ford in Mobile ? and be sure to ask for Stanley Arnold!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Purchased a car not even a month ago from auto nation
Purchased a car not even a month ago from auto nation ford and it already needed work done, I was lied to and told it was fixed when I took it to service just for it to start backing acting (jerking,scrubbing etc) up a week later and call back and they say oh we couldn?t do it. Unprofessional and worst experience I?ve dealt with in a while. But my salesman Mr.Stanley was great during the sale process.
Purchased a car not even a month ago from auto nation
Purchased a car not even a month ago from auto nation ford and it already needed work done, I was lied to and told it was fixed when I took it to service just for it to start backing acting (jerking,scrubbing etc) up a week later and call back and they say oh we couldn?t do it. Unprofessional and worst experience I?ve dealt with in a while. But my salesman Mr.Stanley was great during the sale process.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2016 to discuss what we can do to help.