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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Very good ,very responsive, Home delivery was excellent,...

Very good ,very responsive, Home delivery was excellent, service department well organized., I have nothing but good things to say about the service I will continue to use Lithia Chrysler, Jeep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always the Best experience when buying a vehicle from all...

Always the Best experience when buying a vehicle from all American Chrysler Jeep Ram of Odessa Texas we never go any other place just cause there all so awesome there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very prompt, clean, and friendly always willing to...

Very prompt, clean, and friendly always willing to listen and not rush Have never had any issues with this service department in the last three years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

No one ever contacted me about the status of my vehicle....

No one ever contacted me about the status of my vehicle. I had to keep calling back. The service I got was unacceptable. When I did pick up the car February 22, after it had been on your lot since January 27, it had been driven 61 miles. How is that even possible or necessary? I doubt it takes 61 miles to do a test drive. Needless to say, this whole experience has made me doubt whether my vehicles will ever come to your shop for service in the future.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Was promised I would get my second set of keys from the...

Was promised I would get my second set of keys from the used Truck I Purchased, Not. They forgot to put the oil cap on when they delivered vehicle, dissaster!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was my first time getting an oil change at all...

This was my first time getting an oil change at all american. Service was fast and the people were very friendly! Job well done, thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a great experience and our salesman Sammy Luna was...

It was a great experience and our salesman Sammy Luna was very patient, professional and knowledgeable. We will most definitely come back. Sammy is awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Customer service from service tech was awesome. Greeted...

Customer service from service tech was awesome. Greeted and instructed to pull in bay as soon as I showed up. Recommended to me proper oil change and fuel filter changes. Overall awesome and timely manner visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast attention to the customer and service was performed...

Fast attention to the customer and service was performed and complete way before than planned, when completed the service i was let know that vehicle was ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast, friendly and super nice.. very nice Inventory a...

Fast, friendly and super nice.. very nice Inventory a large selection of new and used vehicles. I would recommend this place to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.