Reviews
Very good ,very responsive, Home delivery was excellent,...
Very good ,very responsive, Home delivery was excellent, service department well organized., I have nothing but good things to say about the service I will continue to use Lithia Chrysler, Jeep
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always the Best experience when buying a vehicle from all...
Always the Best experience when buying a vehicle from all American Chrysler Jeep Ram of Odessa Texas we never go any other place just cause there all so awesome there!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very prompt, clean, and friendly always willing to...
Very prompt, clean, and friendly always willing to listen and not rush Have never had any issues with this service department in the last three years
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No one ever contacted me about the status of my vehicle....
No one ever contacted me about the status of my vehicle. I had to keep calling back. The service I got was unacceptable. When I did pick up the car February 22, after it had been on your lot since January 27, it had been driven 61 miles. How is that even possible or necessary? I doubt it takes 61 miles to do a test drive. Needless to say, this whole experience has made me doubt whether my vehicles will ever come to your shop for service in the future.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Was promised I would get my second set of keys from the...
Was promised I would get my second set of keys from the used Truck I Purchased, Not. They forgot to put the oil cap on when they delivered vehicle, dissaster!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
This was my first time getting an oil change at all...
This was my first time getting an oil change at all american. Service was fast and the people were very friendly! Job well done, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a great experience and our salesman Sammy Luna was...
It was a great experience and our salesman Sammy Luna was very patient, professional and knowledgeable. We will most definitely come back. Sammy is awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer service from service tech was awesome. Greeted...
Customer service from service tech was awesome. Greeted and instructed to pull in bay as soon as I showed up. Recommended to me proper oil change and fuel filter changes. Overall awesome and timely manner visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast attention to the customer and service was performed...
Fast attention to the customer and service was performed and complete way before than planned, when completed the service i was let know that vehicle was ready
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly and super nice.. very nice Inventory a...
Fast, friendly and super nice.. very nice Inventory a large selection of new and used vehicles. I would recommend this place to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
