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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Emily in the Service Department is awesome. She is the...

Emily in the Service Department is awesome. She is the only service advisor we use. Long time customers (over 20 years). She is the easiest to work with. Rocky needs 20 more like her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ongoing problems with my vehicle a/c. Still not working...

Ongoing problems with my vehicle a/c. Still not working properly and my infant granddaughter cannot ride in my car due to this ongping problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I took my 2020 challenger for a oil change I'm driving...

I took my 2020 challenger for a oil change I'm driving home and my car starts smoking bad every time I step on the gas a big cloud of smoke is coming out of my tailpipes so I have to go back to all american so they can look at it I have to wait 3hrs for them to fix my car so I had to waste a whole day I got there at 700 am to get my oil changed leave and go back and I'm there till 600 I thought your techs were certified next time I will just drive the 20 miles to midland I won't go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The dealership stayed in contact with me before and...

The dealership stayed in contact with me before and afterwards everything worked out great thanks It didn’t take as long is as I thought it would just a great job thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Fantastic experience, I needed a car, they listened, worked and sent me out with a new truck in 3 hours. Helped me return the rental car, max'ed out my discounts, and took care of every detail down to hats and safety kit! Joseph and Jose got it done fast and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Have no comment have no comment have no comment have no...

Have no comment have no comment have no comment have no comment have no comment have no comment have no comment have no comment have no comment

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Poor communication from service department. I wouldn’t...

Poor communication from service department. I wouldn’t recommend them for any type of service. They will not keep you in the loop on the status of your vehicle. You pretty much have to bug them everyday

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is okay but finance through your bank is high...

Service is okay but finance through your bank is high interest, Thank you! I will refinance through my bank in a month or so. Have a blessed day. :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service

Our salesman, Sammy Luna, was extremely helpful and informative. Would highly recommend to my friends and famiy! They made my family and me very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was satisfied and with there professional performance...

I was satisfied and with there professional performance and very pleased and didn’t wait a lot of time they maybe you fell good and like no worries of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.