All American Chrysler Dodge Jeep Ram of Odessa

Easily Approved Fast Service Quick Paperwork Great Customer Service Kept The Guest Hydrated With Water lol Detailed The Vehicle Full Tank Of Gas Great People

I am very disappointed in the service. I bought my Durango there and was very satisfied with that part of the business. But the oil change experience is very disappointing. I waited for 2 hours for and oil change. I bought the life time oil change when I purchased my car, so therefore I really don't want to go anywhere else. I don't have enough space to tell you about my experience, but all I have to say It surely needs to be improved so your customers don't have to wait so long.

Bought my car new in 2014 - always a positive experience and hassle free when taking in for routine services and recalls. This will be my first choice when in the market for a new vehicle in future years.

Not completely satisfied with my experience. I had to call the warranty company myself to verify eligibility. Regina called me and said the parts were not covered. When I asked for a reason she said “I don’t know.” I then had to call MOPAR myself and asked for a reason. That’s when I learned that the parts were covered under my warranty. Regina provided inaccurate information. She was nice about it, but definitely not the best service. I never had any contact with the service department people, so not sure who to pick there.

Truck was leaking oil after an oil change it never did that before. It’s almost new under 90k miles on it and my service rep had an attitude.

Exceptional experience! All three gentlemen were extremely courteous and helpful and made sure we were happy with the end result. My son's is very happy with his car. Thank you all!!

Thank you Sammy Luna for helping me find my new vehicle. I'm very happy with it! Very courteous and friendly atmosphere. Great selection in vehicles.

Sales man tried to tell me I had to all my personal stuff on the car when trading it in after i told them it didn't come with the car. Then did a horrible job cleaning the new car I just bought. Not happy at all

Took almost exactly 2 hours for an oil change and state inspection. I was told I was the first one in line at 7:30am and that it shouldn’t take too long. 2 hours in my opinion is a little ridiculous for an oil change and inspection when I didn’t have anyone in front of me. I was never introduced to anyone in the service department therefore I marked everyone in service with 5 stars. Kinda unfair to give 1 star to someone that had nothing to do with my service!? However, you dot have the option to leave that question blank???!!!

Great service explained everything we needed to need about are new truck we so glad we pick the right dealer ship and we'll be back for your next truck