Reviews
Quick professional experience
Joseph and James did and outstanding job. They were very accommodating and professional. I will certainly use them in the Future. They make purchasing a vehicle hassle free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! I hope you have a Merry Christmas! -Chris Low, General Manager
Excellent service from Emily Reddell in my time of need
Superb customer service from service advisor Emily Reddell when I called when my Jeep Patriot had transmission issues. She is professional, sympathetic and friendly. She made my traumatic moment so much better and got me in and my car serviced in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s our pleasure to take care of our customers ! Have a Merry Christmas! -Chris Low, General Manager
Great Service
Thanks to Ashley, my truck got serviced & out the door without any issues. I definitely would recommend her & the team of All American CJD of Odessa service Department to every one I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
I purchased my Dodge Ram from here and brought it in for its first oil change the staff was very friendly and I received great service in a timely manner. I will be bringing my truck back for services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful and Professional
They gave me a fair price on a nice truck they were friendly and found me the truck I needed it was a good experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Came in to get work done in my truck
Answered all my questions fast and easy! Norma was very helpful and east to work with she was on top of everything couldn’t of asked for better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gave it a second chance
I shouldn't have given your dealership a second chance. Thanks for stealing my keychain bunch of thieves. No gratitude whatsoever for spending 90k pickup.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Epifanio, sorry that you had a bad experience. Please feel free to reach out to discuss. clow@lithia.com -Chris Low, General Manager
service
Emily was the second person I met when I took my truck for an oil change. She was very helpful and answered all my questions. my truck was finished within the hour and I was #3 in line.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2500 ram
izac coy qas very helpful and a pleasure to work witb. I will definately br back to work with him again time and time again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and great costumer service
Try their best to get the job done fast! And thats how the work is! Never had a bad experience getting an oil change!! thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
