All American Chrysler Dodge Jeep Ram of Odessa

This dealership went above and beyond to help me get into a new Jeep after the other one was totaled. They clued me in on things that I didn’t know needed to be done to finish closing the old account and they handled most of it for me. I have always bought from them and will continue to do so.

This dealership has great customer service...they are courteous & polite & help with any questions or concerns I may have... definitely great service as always as far as I'm concerned

Samuel will get you the ride you want. Victor made the buying process pleasant. Bobby was extremely understanding of our situation dealing with one of our vehicles.

It was pretty easy going with a great salesman. I told Sam what I wanted and what I could pay and he ran with it and I got a nice truck with most everything I wanted. All in all a really good experience.

Worst service I have ever had. Very unprofessional and rude Cynthia Alvarado and Rocio Rizo laughed and said well give us a call when you find 3,000 laying around to put down. I have never in my life felt so put down before but thanks to all American Chevrolet for helping me out.

Great service!I have been dealing with Sam for many years.Never have I had any problems dealing with him or anyone else.good job

Fast and Great service! I always go with Emily when I need to take my car for any service. She is truly amazing and helpful.

My service assistant Myra has been great has kept me updated on every detail really nice I would definitely go back any time that I need anything serviced on my car will definitely recommend to all my friends and family and anyone who may have trouble with there vehicle thank you so much for your hard work and most of all thank you for being humble and nice it’s a rarity to find people who go out of there way for the customer.

Always very helpful and get the job done when we have to bring our vehicles in for oil changes and recalls or anything else that is needed.

My New truck ( which I did not buy there ) suddenly started acting funny in the transmission, I call the service department to see if I could get my truck looked at and then repaired. The service advisor that I spoke to informed me that it would be 3 to 4 days before it could be looked at. I dropped off the truck and had to rent transportation from the dealership. I called to check on my truck 3 days after dropping it off, the service advisor explained that the technician had looked at it and my transmission needed to be replaced or rebuilt. She was going to check on parts. From that point on every time I called, I spoke to a couple different service advisors, each one said they would go see what the status was and call me back and never did or would. So I wait a day and call back and the same thing would happen again and again. So after several attempts with emails and phone calls, I finally call costumer service to try to get some answers on the repairs on my truck. A call was also made to the GM to try to get some answers. Surprisingly with in an hour of the call to the Asst. GM I got word that my truck would be ready the next day. 2 weeks of no word, then a call to costumer service and the Asst. GM, and it was suddenly repaired. Its a Ram product so it shouldn't matter where service work is done !! I have been a Ram owner sense 2007 and have purchased 6 Ram truck in that time frame. That should be worth something to you all and the brand !! It should matter which dealership I purchase from, its still a Ram !!