Reviews
Replacement Key
I felt that I got overcharge for the service I received. I will let everyone I know about my experience. Luis Flores 432 653 9120
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Courteous staff and quick with services. Regina was...
Courteous staff and quick with services. Regina was friendly, and fast with setting me up with a shuttle. Faustino was an excellent and respectable driver as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yes I would highly recommend this dealership because I am...
Yes I would highly recommend this dealership because I am the first time car buyer, the staff help me get into a new car thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They made my buying experience easy and fast. Thought I...
They made my buying experience easy and fast. Thought I couldn’t do it but they did it. They offered great customer service. I’m very happy with my purchase of my 2019 Jeep Renegade
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience!
I was interested in trading for a Ram Truck, and the team at All American Chrysler Jeep Dodge Ram of Odessa provided excellent service in every aspect of the transaction, period.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast!
Oil change and tire rotation done within an hour. Always get your car in and done by the time they tell you or even quicker!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Came in for a state inspection and Regina Mancha did an awesome job. Recommend Regina Mancha as a service advisor. She was attentive and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was ok
It took six days to change a power steering pump I could have changed in two hours. The car rental fee exceeded the cost of the repair so it means my warranty on this was just a waste of money. The truck was still making a whining noise so I had to bring it back the next day aside from a waste of my time it was about thirty miles round trip. Everyone was courteous and Jason was helpful but six days. Oh yeah and the phones went down one day that was really frustrating as well
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great service
Using the app for making appointment is great. I did get on my time and greeted with a smile. Emily touch base on the service that was going to happen to my ram. Great service great people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All went as expected
I bought what I was looking for. There was a long wait period due to a busy day for sales. I'm pleased with the overall experience.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the great review! -Chris Low, General Manager
