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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Great service!

Great service! Very fast and in a timely manner. Sam was nice and was very helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your positive experience, RANDY59. We're glad to hear that Jason has been taking care of your service needs and that you plan to continue making your appointments with us. We appreciate your business and hope to continue providing great service to you in the future.

Awesome customer service.

Awesome customer service. We have bought 5 cars from this dealership and will continue to do so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you have had a positive experience with our dealership and we appreciate your continued loyalty. If you ever need anything in the future, please don't hesitate to reach out to us.

Hi i buy used 2018 ford f 150 here i got the truck after

Hi i buy used 2018 ford f 150 here i got the truck after 3 weeks .and the truck is 34000,00 and the heating is not even works and they dont want to fix for me..i dont recomend this place.....they tell me the service that truck.but not even the air filter change..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (432) 580-2500. We hope to find a solution promptly.

My Purchase and experience was Awesome

Robert and Isaac went above and beyond to help us with the purchase of our new Grand Cherokee . Process was fast they were very knowledgeable and made us feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at All American Chrysler Jeep Dodge Ram of Odessa and what we offer.

Salesman

Was in and out and was quick to find exactly what we wanted, finance was quick with paperwork also, very friendly, positive energy and polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at All American Chrysler Jeep Dodge Ram of Odessa and what we offer.

Amazing experience never have had and issue getting stuff

Amazing experience never have had and issue getting stuff done to my vehicle. Very nice and respectful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at All American Chrysler Jeep Dodge Ram of Odessa and what we offer.

Oil change and tire rotation took 4 hours, no sense of

Oil change and tire rotation took 4 hours, no sense of urgency. Two vehicles that were behind me in line were done before mine was, when I asked a staff member what the status of my vehicle was they went and checked and said they were having trouble with the lug nuts but nobody had even bothered to notify me of the problem till I asked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (432) 580-2500. We hope to find a solution promptly.

My experience’of ‘just looking’ while waiting on my oil

My experience’of ‘just looking’ while waiting on my oil change ended up with me trading in a car I loved for the 4 wheel drive I have been wanting for years. Cynthia was great, no pressure, just showing me all the awesome cars y’all had that I could like. When everything comes together and they make what you ask for happen, you pretty much gotta go with it! Thank you Cynthia and Jason, for making it happen. I have since taken a road trip with my 84 yr old mom. Through stormy weather, it maintained a nice smooth quiet ride! I am so pleased the way little Dan handled! Definitely a keeper!! Mom was enjoying the comfortable seating, and I was soo pleased that the car held the doggy playpen, and crate and our luggage in the storage area and the doggy hammock was able to hold Mom’s mother’s day puppy and we were all comfortable. The car handles like a dream and I know I was meant for it! I also like the way the cars vin numbers name the car..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at All American Chrysler Jeep Dodge Ram of Odessa and what we offer.

Great service highly recommended walker!

Great service highly recommended walker! Always gets me in and out! Jose and Jason great assets!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy and smooth quickest purchase I ever had with a

Easy and smooth quickest purchase I ever had with a dealership, Samuel answered all my questions was professional and made the purchase process a pleasure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.